Balenciaga Sales Associate

Sales Assistant Position

In the role of Sales Assistant, you will be part of the Sales Team in Venice.

You will be in charge of customer service and sales support, assisting other sellers, restocking, and organizing. You will manage local and international customers, offering product and brand advice.

In your role, you will represent Balenciaga's behavior and actively engage with customers.

How will you contribute?

• Achieve sales objectives in line with the company's strategy
• Use effective sales techniques to maximize the boutique's business potential and provide excellence in customer service and after-sales service
• Contribute to building a positive work environment and a team based on sharing information and best practices
• Maintain behavior in line with Balenciaga's service standards, image, and values
• Promote the brand's culture internally and externally and ensure excellence in customer experience
• Collect and update customer information to ensure efficient use of CRM and Client Book and develop the customer portfolio
• Support compliance with business norms and procedures

Who are you?

• Previous experience in assisted sales within fashion, luxury, and leather goods contexts
• Excellent communication skills, relational skills
• Sensitivity to the product, good knowledge of market trends and fashion, commercial results orientation
• Flexibility, openness, curiosity, listening skills, stress resistance
• Predilection for assisted sales and teamwork
• Mastery of digital skills
• Fluent in Italian and English

Why work with us?

This is a fantastic opportunity to contribute to the growth of Balenciaga, which has made quality and innovation its philosophy. Balenciaga promotes talent development and mobility within the Kering group, helping each employee reach their full potential in the most rewarding and stimulating work environment possible.

Diversity Commitment

Balenciaga is committed to building a diverse workplace. We believe that diversity in all its forms – gender, age, nationality, culture, religion, and sexual orientation – enriches the workplace and our customers' experience. As an Equal Opportunity Employer, we accept all applications and select our talents based on skills and in line with our brand behaviors. Helping people achieve success is what makes us alive. It is an integral part of our selection process to discuss with our candidates how to excel in our company.

Job Type: Fixed Term (Fixed Term)

Start Date: 2025-12-01

Schedule: Part time

Organization: Balenciaga Retail Italia S.r.l.