Service Delivery Coordinator - Barrenas

Partner With The Best

Baker Hughes is a global energy technology company that serves the oil and gas sector in more than 120 countries. The Commercial and Sales organization drives growth by creating strong client partnerships, marketing hydrocarbons, and offering integrated equipment and service solutions. Focusing on digital transformation and energy transition, the team leverages data-driven insights to optimize sales performance and maximize client value.

Fuel Your Passion

The SDC ensures Baker Hughes maximizes its revenue, profit, and collection opportunities in the short and long term, ensuring flawless execution, timely delivery, contract compliance, and collection of assigned jobs. This role will coordinate the necessary work activities beyond the organization's boundaries to ensure Baker Hughes executes the work according to client expectations and contract terms and conditions.

Job Description

Coordinate the safe, efficient, and optimized delivery of drilling services, ensuring the appropriate selection of products, optimal design for each well section, and technical support before, during, and after the operation, guaranteeing efficient drilling and client satisfaction.

Functions And Responsibilities

Technical Planning And Selection Of Drill Bits

• Perform offset well analysis and design drill bit programs based on lithology, drilling parameters, and client objectives.
• Select the appropriate type of drill bit (PDC, Roller Cone, Hybrid), geometries, cutters, and bit configuration.
• Coordinate resources, inventories, repair, availability, and certification of drill bits.
• Integrate BHA design considering motors, RSS, stabilizers, and directional control tools.

Operational Management

• Provide real-time technical support on drill bit performance, wear, ROP, and mechanical efficiency.
• Monitor key parameters:
  • WOB, RPM, flow, differential
  • Vibrations, stick-slip, whirl
  • MSE (Mechanical Specific Energy)
• Analyze causes of low performance and issue recommendations for optimization.
• Ensure proper recovery, IADC coding, and post-run wear analysis (bit dull grading).

Client Relationship

• Be the main technical liaison with the client for drill bit-related issues.
• Present technical proposals, benchmarking, offset analysis, ROP predictions, and drilling strategies.
• Participate in DWOP, pre-job, post-job, and performance reviews.
• Provide support for decision-making on BHA changes, parameters, or new design selection.

Cost Control, KPIs, And Reports

• Track performance by meter drilled, cost per foot, runs per section, and bit efficiency.
• Ensure compliance with financial goals, minimizing NPT and maximizing ROP.
• Prepare detailed technical reports including:
  • Dull grading
  • Performance vs. offset
  • KPIs (ROP, hours, MSE, vibrations, sections drilled)
  • Lessons learned and final recommendations

HSE

• Ensure safe handling of drill bits and associated tools.
• Promote STOP WORK culture and compliance with safety policies.
• Participate in incident investigations and ensure implementation of corrective actions.

Quality And Continuous Improvement

• Validate the integrity and quality of all drill bits sent to the field.
• Implement technical improvements based on wear analysis, performance, and new design testing.
• Work with engineering teams to update catalogs, configurations, and technologies applicable to the area.

Job Requirements

Education

• Petroleum, Mechanical, Geological, or related engineering.

Experience

• Minimum 3–5 years in Drill Bits or Drilling Optimization.
• Experience in wear analysis, drill bit design, performance in different lithologies, and drilling operations.
• Practical knowledge of BHA, MWD/LWD, motors, RSS, and drilling dynamics.

Competencies

• Effective communication with client and internal teams
• Data analysis and critical thinking
• Decision-making under pressure
• Ability to identify optimization opportunities

Technical Knowledge

• Bit dull grading (IADC)
• Drill bit design (PDC, TCI, Hybrid)
• Optimal drilling parameterization
• Vibration models, MSE, and rock cutting mechanics
• Planning and analysis software (IDEAS, StrataGem, or equivalents)

Working with us

Our people are at the heart of everything we do at Baker Hughes. We know we are better when all our employees develop, engage, and can bring their full potential to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to continue advancing into the future, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value your contribution.