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Infrastructure & Application Support Analyst

Support and maintain enterprise IT infrastructure including Citrix and SQL Server systems
Florence, Tuscany, Italy
Mid-Level
12 hours agoBe an early applicant
Baker Hughes

Baker Hughes

A leading global energy technology company providing solutions for energy and industrial customers to make energy safer, cleaner, and more efficient.

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System Administrator

Are you passionate about being part of a successful team? Are you excited by the prospect of working for an industry leader in Energy Technology? Join our team!

Our Industry & Energy Technology (IET) team provides industry-leading products and services that optimize the extraction, production, and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team plays an integral role by helping the business plan for the future.

Partner with the best

You will be instrumental in our mission to ensure the reliability, efficiency, and security of our IT infrastructure across a dynamic and international environment. If you have a strong foundation in system administration, desktop and server support, and business process awareness, we would like to hear from you.

As System Administrator, you will be responsible for:

  • Installing, configuring, and supporting desktop applications and environments
  • Performing routine server maintenance, including patching, monitoring, and updates
  • Supporting Citrix infrastructure (XenApp/Xen Desktop)
  • Providing first-level support for networking issues (TCP/IP, DNS, DHCP)
  • Performing basic administration tasks on Microsoft SQL Server (user management, backups, monitoring)
  • Supporting meeting room technologies including video conferencing systems, AV equipment, and scheduling tools
  • Collaborating with business teams to support core processes such as procurement, accounts payable, and accounts receivable
  • Creating reports and performing data analysis using Microsoft Excel and Access
  • Documenting technical procedures and contributing to continuous improvement initiatives
  • Supporting ICT-related activities within project and portfolio management frameworks

To be successful in this role you will:

  • Technical diploma or a bachelor's degree in computer science, information technology, or a related field
  • Experience in system administration and desktop support in enterprise environments
  • Basic knowledge of networking protocols and server infrastructure
  • Familiarity with Citrix environments and remote desktop technologies
  • Hands-on experience with Microsoft SQL Server administration
  • Proficient in Microsoft Office tools, especially Excel (pivot tables, formulas) and Access (queries, reports)
  • Understanding of business processes such as procurement and financial operations
  • Comfortable supporting meeting room tools
  • Strong problem-solving skills, attention to detail, and a collaborative mindset
  • Proactive, organized, and capable of working independently in a fast-paced environment
  • Remote work opportunity with the request to go to the office once a month

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

  • Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits
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Infrastructure & Application Support Analyst
Florence, Tuscany, Italy
Support
About Baker Hughes
A leading global energy technology company providing solutions for energy and industrial customers to make energy safer, cleaner, and more efficient.