Field Service Specialist

Field Service Specialist

Would you like the opportunity to work as a field service specialist? Join our innovating Field Services Team.

Our Industrial and Energy Technology operates across 120 countries and serves the entire energy value-chain and industrial sector. We hold an extensive portfolio of rotating equipment, process flow, transmission technology and lifecycle services. Our Engineering Transformation team work to improve the quality of our Engineering processes.

Partner with the best

As a Field Services Specialist you will play a vital role for our customers. You will take ownership of the required checking and operation of equipment, providing records to customers. You will be able to work under your own initiative to help meet production schedules.

As a Field Service Specialist, you will be responsible for:

• Performing all levels of maintenance, inspection, checks, testing and trouble-shooting on control valves.
• Acting as primary point of contact and trusted advisor to customers for timely and satisfactory resolution of job assigned.
• Interfacing across customers, engineering and management teams to ensure site operations and maintenance activities aligned to technical requirements.
• Collaborating with co-workers and customers to provide technical guidance to solve complex technical problems.
• Providing customers and management with professional and timely report related to field services activities.
• Ensuring all in-field activities carried out safely complying with quality, customers’ and company HSE standards and procedures.

Fuel your passion

To be successful in this role you will:

• Have a minimum of a high school diploma or a technical diploma
• Have a valid driver's license.
• Have a native level of Japanese language proficiency.
• Have experience using Microsoft office.
• Experience in control valve, rotating machinery, control equipment, instrumentation equipment, or engineering companies is preferred.
• Experience in domestic power companies, petroleum, petrochemicals, and steel industries is preferred.
• Display a powerful customer service-orientation mindset, experienced leading customers through tough decisions.
• Demonstrate excellent written and oral communication skills, to convey technical concepts to customers, both internal and external.
• Enjoy travelling to customer locations, being flexible to customer demands and being available at a short notice.
• Be a motivated self-starter, proactively taking initiative to lead and solve problems with technical and analytical skills.
• Have awareness of Health, Safety and Environmental compliance and potential risks.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

In this role, you will travel to and work on customer sites across the Asia-Pacific Region in line with customer requirements. The duration of the work at site and the hours of work at the site will be in line with customer requirements. In between work assignments, you will have free time in line with Baker Hughes working time guidelines and fatigue management provisions. You will also accrue annual leave which you can then take to extend your time off.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits