CSDM (common Service Data Model) Architect

CSDM Architect

Join a team that's shaping the future of IT support. At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a CSDM Architect, you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction.

As a CSDM Architect, you'll exhibit an exceptional degree of ingenuity, creativity, and resourcefulness. Applies and/or develops highly advanced concepts, techniques, and standards. Viewed as expert in the field. Often acts independently to uncover and resolve issues associated with long-range goals and objectives. Assignments are often self-initiated.

By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. We are looking for a pivotal leader in defining and managing the organization's enterprise-wide data model within the IT Service Management (ITSM) framework, often leveraging platforms like ServiceNow. This senior-level position is crucial for ensuring that the configuration management database (CMDB) and related IT systems accurately reflect the IT environment, align with business objectives, and support efficient service management processes like incident, problem, and change management.

The successful candidate will be responsible for designing the overall architecture, establishing governance standards, and providing technical leadership to ensure data integrity, compliance, and strategic alignment across all business units. This role requires a blend of deep technical expertise in data modeling and enterprise architecture, strong leadership, and excellent communication skills to collaborate with diverse stakeholders and drive major IT transformation initiatives. The Senior CSDM Architect ultimately ensures the effective utilization of IT assets, reduces operational expenses, and provides a clear, reliable blueprint of the IT landscape to enable informed decision-making and improve operational performance.

Location Requirement: The successful candidate must be located within 50 miles of Vicksburg, MS.

Required Education, Experience, & Skills:

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent experience)
• Certified ServiceNow application developer, or Certified ServiceNow Technical Architect (CTA)
• 10+ years of experience in datacenter operations management, with demonstrated expertise in both routine maintenance and emergency response environments
• Proven track record leading EOC or crisis datacenter setups and de-activations in government or high-stakes settings
• Active DoD Secret Clearance (must be current and transferable)
• Strong knowledge of federal IT and emergency management standards (e.g., NIST 800-53, NIMS) and ITIL practices for service operations
• Proficiency in datacenter management tools (e.g., DCIM software, monitoring platforms) and emergency infrastructure deployment
• Excellent leadership and crisis management skills, with the ability to coordinate under pressure in 24/7 scenarios
• Exhibits an exceptional degree of ingenuity, creativity, and resourcefulness

Preferred Education, Experience, & Skills:

• ITIL 4 Foundation certification
• Cisco Certified Specialist - Data Center Operations certification
• Experience supporting DoD or large federal datacenters and EOCs, including mobile/tactical deployments and hybrid cloud integrations
• Project Management Professional (PMP) certification
• Background in Lean Six Sigma for process optimization in datacenter and emergency contexts
• Master's degree in a relevant field or additional certifications (e.g., CISSP for secure operations)

Pay Information:

Full-Time Salary Range: $120000 - $204000

Employee Benefits:

At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security:

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.