Retail - SME & Digital Sales Development Supervisor

Ayvens Job Opportunity

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Ayvens, Società del Gruppo Société Générale, is the new global brand of sustainable mobility, born from the union of ALD Automotive and LeasePlan. The company, leader in the long-term rental sector, offers rental services and integrated mobility solutions to customers of all sizes, from large to small and medium-sized enterprises, professionals, private individuals, and the public administration, towards zero-emission mobility through innovation and cutting-edge technology services. In Ayvens, People make the difference, in a journey where we are guided by four fundamental principles that characterize our Culture: Collaboration, Commitment, Curiosity, Authenticity. We are looking for new resources eager to join a multinational, structured, dynamic, and inclusive environment.

Position Purpose:

Setting up, managing, and monitoring prospecting processes powered by opportunities generated by Retail & SME Commercial Areas and not yet converted related to private clients, self-employed professionals, micro-enterprises, and SME profiles.

Job Type: Permanent Contract

Location: Rome/Milan

Main Responsibilities:

• Managing, monitoring, and developing lead qualification processes
• Defining, managing, and developing agreements in collaboration with the Marketing Department with partners, associations, and corporate companies
• Defining, managing processes of upselling/cross-selling in collaboration with Fleet Intelligence and Consultancy departments
• Preparing and managing prospect lists for contract modification proposals for Retail & SME Areas
• Identifying and reporting first-level KPIs
• Identifying and managing lists of opportunities derived from Corporate Databases (former customers, unconverted opportunities, potential prospects from sales lists, non-renewed terminations)
• Supporting in the planning of digital sales growth and the technological evolution of the related platform with the help of monitoring and optimization activities output
• Evaluating key metrics that influence traffic, conversions, and target audience (personas)
• Evaluating new product/service features that best meet the needs of the served audience segments, in collaboration with the Product & Marketing Function
• Supporting the implementation of digital marketing activities, in synergy with the Product & Marketing Function, on a wide range of channels (SEO, SEM, Social Media, Email, Mobile)
• Supporting the planning, implementation, and monitoring, in collaboration with the Product & Marketing Function, of digital sales channel campaigns, ensuring the preparation of accurate reports on their performance
• Managing the online showcase dedicated to the commercial proposal 'Only Online' to support the digital sales channel by publishing offers intended for the digital sales channel
• Adopting a proactive attitude towards risks, reporting anomalies and risky situations, proposing mitigation actions, strictly respecting Ayvens policies

Skills/Knowledge:

• Diploma or Degree in humanities, economics, or scientific disciplines
• Sales force management skills
• Customer orientation
• People management skills, excellent relational skills
• Strong propensity for achieving results
• Analytical skills
• Dynamism and flexibility
• Attitude to problem solving
• Proactivity and attitude towards change
• Good knowledge of the English language
• Good knowledge of Excel, Power Point, Outlook, and main computer tools

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services, and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment, and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.