Medewerker Claims Support I

Ayvens: Medewerker Claims Support

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

De mobiliteit in Nederland is vastgelopen. Het wordt drukker en drukker op de weg, en we staan steeds vaker vast in het verkeer. Dat vraagt om een radicaal nieuwe aanpak. Daarom hebben ALD Automotive en LeasePlan hun krachten gebundeld om samen nog sneller en nog verder te komen. Wij zijn Ayvens. Jouw partner in mobiliteit

Ayvens is the worldwide player in mobility. We redefine the mobility of tomorrow with solutions that today demands. We are there for every lessee, business or private, with vehicles that vary from (electric) car to e-bike. This way we make mobility more sustainable, easier and better with every kilometer.

That we cannot do alone. Therefore we are looking for colleagues with the same ambition and energy. People who do not shy away from change, but go full in.

At Ayvens we put energy into everything. Also in your growth. As a renewer in the leasing industry we keep developing. That can you do too! Ready for your next move and to continue working on the mobility of tomorrow? In our team AMS there is a place for you. AMS is responsible for handling all claims of our clients Ayvens and Ayvens Insurances. Want to know more, then check out www.ams.nl.

We work at Ayvens in the Netherlands with more than 1000 colleagues with a lot of passion and fun. Also within the personal injury team. This team is responsible for the settlement of personal injury claims. These dossiers can be complex with a long treatment time.

What will you do?

As a Claims Support I you will support the experts of the personal injury team in the treatment of personal injury claims. You support them by taking over administrative tasks and entering the payments in damage files. In addition, you carry out more general administrative tasks for the entire injury team.

What will you do even more:

• Maintain good communication and alignment with your own administrative team and the injury team;
• With a view to efficiency, you signal imperfections, errors and delays. You like to contribute to a solution;
• In addition to your core tasks, you advise or help your colleagues with questions about payments, system usage and mail processing;
• You like to take on your advisory role and like to give and receive feedback;
• You take on the supporting tasks in the personal injury file and thus help the expert to work more efficiently;
• You answer the incoming calls

What will you bring?

• Minimum 2 years of experience in the insurance industry;
• MBO+ work- and or thinking level;
• Able to promote team spirit. You create a positive and collaborative work environment in which team members are motivated and can work well together. This includes stimulating open communication, sharing knowledge and experiences, valuing diversity and promoting a sense of belonging within the team;
• Able to work methodically and structured;
• Good command of both the Dutch and English languages, both in word and in writing;
• Communicates effectively and clearly with team members, customers and other stakeholders;
• Results-oriented and have a strong sense of responsibility. You are focused on achieving measurable results. You get energy from achieving the (team and personal) goals.

What do we offer you?

• Salary of €2,718.00-€3,058.00 gross based on 40 hours, depending on experience.
• Variable remuneration, pension scheme, contribution to sports subscription, discount on e-bike;
• Varied function with diverse areas of focus;
• Professional team and many cross-departmental relationships;
• Working for an employer with a great ambition for clean, safe and smart mobility;
• Ambitious organization with challenging goals where we work hard. We also make time for fun and celebrate our successes;
• Hybrid working;
• Working for Top Employer of the year;
• Freedom to take initiatives to make Ayvens better together.

Currently we are located in Almere/Hoofddorp, but in mid-February 2026 we will move to our brand new office The Joan in Amsterdam. A modern, inspiring place that fits perfectly with our ambitions.

Better with every move. We are Ayvens. We are ready for the mobility of tomorrow. Are you too? Apply now. Do you have questions? Call or text Marinel Meijerman 06-43823431.

Concluding 'Everyone is different, and it is precisely the differences in people that help us become an even better claims department.' That is why we are mainly curious about who you are and what your vision is on how we can make as much fun as possible with each other in a results-oriented environment.

Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organization that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

*ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.