Support Specialist

Community Outreach Case Worker

Sign-On Bonus: Up to $1,500

Schedule: 40 hours per week, Monday–Friday (Day Shift)

No On-Call, Nights, Weekends, or Holidays required

Position: Community Outreach Case Worker

Work Setting: You will work in the community with clients daily (not inside the agency location)

Local Travel Required:

• Must have a personal, reliable vehicle with valid insurance
• Must have a valid Class E (MO) or Class D (IL) driver's license
• If not, you must obtain one within two weeks prior to your start date
• You will be asked to transport clients in your personal vehicle
• Mileage reimbursement provided

Client Interaction:

• Face-to-face meetings
• In-home visits
• Regular in-person contact required

Preferred Experience:

• Related work with individuals suffering from mental health challenges (not required)
• You will be working with individuals who suffer from severe mental health issues

Caseload: May vary

Training:

• In-depth training provided during your first 90 days
• Must be able to learn quickly and have a strong ability to use technology

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in:

• St. Louis City
• St. Louis County
• St. Francois County
• Iron County
• Washington County

As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and acts as a gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose: Responsible for providing community support services to maximize opportunities available to people living in the community who are trying to recover from the serious and persistent effects of mental illness.

Responsibilities:

• Provides community support services to complex clients, including those on care plans, using treatment plan interventions that result in positive outcomes based on individual strengths and needs
• Caseload sizes will vary
• Completes timely documentation of services that clearly describe:
• The need for the service
• The intervention provided
• Relationship to the treatment plan
• Provider of the service
• Date, time, and setting of the service
• Individual's response to the service
• Contacts individuals and/or referral sources following missed appointments to re-engage and promote recovery/resiliency efforts
• Supports individuals in crisis situations
• Provides mentorship and job shadowing to community support colleagues
• Provides Qualified Mental Health Provider assistance to clinical teams, including but not limited to assessment of access to services
• Completes annual assessments and other documentation of clients

Minimum Requirements

• Education: Master's Degree – Human Services or related
• Experience: 2–5 years
• Licenses & Certifications: Class D (IL) or Class E (MO) Driver's License

Benefits and Legal Statement

BJC Total Rewards At BJC, we're committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social, and financial well-being.

• Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Pension Plan*/403(b) Plan funded by BJC
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays, and personal time
• Adoption assistance

To learn more, go to www.bjctotalrewards.com/Benefits *Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Equal Opportunity Employer