Retail Sales Clerk

Why UT Southwestern

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage merit increases, and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

Job Summary

Works under minimum supervision to provide optimized resource utilization and enhanced operational efficiency in our campus retail outlets. This job combines the responsibilities of a cashier, retail associate, and inventory associate to ensure seamless operations, effective inventory management, and exceptional customer service.

This position is on-site. We have two university stores and one gift shop.

Benefits

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing and include:

• PPO medical plan available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare – no copay
• Paid Time Off available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

Experience And Education

Required Education

• High School Diploma or equivalent

Required Experience

• 1 year of experience working on computers using inventory management systems and Microsoft Outlook, Word, and Excel products

Licenses And Certifications

• Valid Texas driver's license (upon hire)

Preferred Experience

• Previous experience in retail, cashiering, storekeeping, or merchandising preferred

Job Duties

Greets customers and provides excellent customer service

Processes cash, credit, and debit transactions accurately and efficiently

Receives and checks cash drawer for correctness at beginning and end of shift, takes cash register reading, places money and cash tape into bank deposit bag, turns in daily receipts to supervisor

Maintains a clean and organized checkout area

Addresses customer inquiries and resolves issues promptly

Monitors and manages stock levels to ensure optimal inventory

Reorders products and handles stockouts in real-time

Receives and processes inventory shipments

Conducts regular inventory audits to maintain accuracy

Addresses inventory discrepancies and pricing errors promptly

Performs lifting tasks such as moving and restocking inventory items

Ensures products are effectively presented and promoted to customers

Sets up attractive and strategic product displays

Rotates stock to maintain product freshness and appeal

Implements pricing strategies and manages product promotions

Adapts quickly to changing operational needs without relying on multiple team members

Maintains a flexible and agile approach to respond to fluctuating customer demands

Checks incoming shipments against bills of lading and purchase orders and prepares accurate receiving reports noting shortages, overages, and damaged items

Coordinates the receipt and delivery of university or departmental shipments

Initiates and implements continuous improvement projects for assigned area

May help to maintain workflow and coordinate activities in supervisor's absence

Documents all process errors found in assigned work area and communicates improvements to eliminate future errors to team members

Loads, unloads, and delivers merchandise by variety of means including manual loading techniques and mobile carts

Provides assistance to department personnel in preparing and arranging for outgoing shipments

Drives university vehicles to various campus and off-campus locations to offload and deliver merchandise

Ensures that storage areas and stock rooms are maintained in clean and tidy condition

Performs other duties as assigned

Security And Eeo Statement

Security This position is security-sensitive and subject to Texas Education Code 51.215 which authorizes UT Southwestern to obtain criminal history record information.

Eeo UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.