Patient Financial Services

Refund Specialist

Unlock your potential for professional growth! We are currently looking for a Refund Specialist to join our Patient Financial Services team! Located in northwest Arizona, Kingman has a mild climate with stunning Arizona sunsets! In the shadows of beautiful mountain ranges and nearby lakes, Kingman is an outdoor enthusiasts' paradise with abundant sunshine and is a great community to live, work, and play!

Benefits (Full Time Employees): We offer you an excellent total compensation package including a competitive salary, comprehensive benefits, and growth opportunities:

Exceptional Colleagues: Join us and you'll be a part of a culture where we support each other and celebrate what makes each of us a special person as we work together with integrity, compassion, teamwork, respect, and accountability. Our leaders demonstrate their commitment by gathering feedback, supporting, and empowering team members to do their best work through regular leadership rounding.

Health and Well-Being: Medical, Dental, Vision Employer Paid HSA for HDHP participants Robust Wellness and Employee Assistance Program Employer Paid Group Life, Short & Long-Term Disability Generous Paid Leave Accruals 403b Pension Plan with Employer Contributions Employee Recognition Programs Employee Discounts and Employee Referral Bonus Program Employee Identity Theft Protection On-site daycare exclusive to our employees children of all ages Career Growth and Development Tuition Reimbursement/Scholarships for full-time employees As a not-for-profit organization our employees who have qualified student loans may be eligible for the Public Service Loan Forgiveness program So much more!

Position Purpose: All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHIs vision of providing the regions best clinical care and patient service through an environment that fosters respect for others and pride in performance.

Key Responsibilities:

• Runs daily credit report and processes all refunds
• Research accounts and documentation to determine validity of refunds
• Process all refunds within two (2) days of assuring credit is valid
• Must balance each batch on a daily basis upon completion of refunds.
• Meets productivity standards for processing refunds
• Provide back up for the Accounts Receivable Clerks when needed
• Participates in business division meetings performance improvement activities and committees as assigned.

Qualifications:

• Education: High School Diploma or Equivalent
• Experience: One (1) year experience in balancing and reconciling accounts
• Skills and Knowledge: Knowledge of refund processes related to accounts and the ability to review an account and determine the appropriate refund.
• Preferences: Education related to Cash Reconciliation Billing and Collections preferred Accounts receivable experience preferred

If you want to be a part of an incredible team that is dedicated to delivering the highest quality in patient care we invite you to explore this opportunity with KRMC and apply online today.

Facility Profile: Kingman Regional Medical Center is the largest healthcare provider and the only remaining not-for-profit hospital in Mohave County Arizona. As a 235-bed multi-campus healthcare system our medical center includes more than 1800 employees 280 physicians/allied health professionals and 250 volunteers. Kingman Regional Medical Center is recognized as an innovator in rural healthcare a teaching hospital and a member of the Mayo Clinic Care Network. We provide a full-continuum of highly-technical and specialized medical services to meet the healthcare needs of our community.