Patient Financial Services
Aya Healthcare
Patient Accounts Representative
Shift: Days
Our Patient Accounts Reps are responsible for providing excellent customer service. They are often the first person a patient or visitor encounters in the department both in person and by phone. This important role supports the operational efficiency in handling patient accounts while ensuring accurate and complete information is collected and entered into the systems.
The ideal candidate for this position is one that pays close attention to detail, has strong organizational and analytical problem solving skills in addition to exemplary customer services skills and the ability to remain calm and de-escalate upset customers.
The Patient Financial Services is a well trained group of individuals that work diligently to process complete and accurate accounting for services at Bonner General Health. Our Account Representatives are trained to work with multiple insurance, medicare, and medicaid systems to help navigate the financial system.
EDUCATION: High school diploma or equivalent
EXPERIENCE: Previous experience in cash handling, payment processing, and cash reconciliation preferred
Licensure/Certification: BLS/CPR within 3 months of hire
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.