IS Support Technician

Job Opportunity

Overview: 40 hours per week. Remote work. Target May 15, 2025 - August 11, 2025. Strong ability to learn from colleagues, books, documentation, and hands-on exercises. Exposure to source version control tools (e.g. Git, SVN). Exposure to issue tracking and software development best practice (SDLC). Base knowledge of SQL and data design best practices. Basic understanding of all technology, hardware, and interfaces. Basic working knowledge of development life cycle.

Job Description

Job Description Summary: Assists in the development and implementation of programs and projects to support the organization's strategic initiatives.

Essential Functions

Gathers and analyzes data. Runs pre-defined queries and formats reports as appropriate. Compiles and builds presentation materials to support projects, showcases new initiatives, reports data findings, or other related information. Attends weekly group development sessions and actively participates in all NCH intern events. Applies strategic system-level thinking and operational excellence techniques for problem solving. Performs some clerical office coordination and administrative tasks as needed. Collaborates directly with manager and provides recommendations to improve department or business unit.

Education Requirement

Enrollment in High School or an accredited undergraduate, graduate, or doctorate program preferred.

Licensure Requirement

(Not specified)

Certifications

(Not specified)

Skills

Proficiency in MS Office. Effective written and oral communication skills. Ability to work within teams and maintain professional composure in a dynamic work environment that often requires management and completion of multiple tasks. Demonstrates sound judgment and ability to apply logical and critical thought processes when developing solutions. Displays a positive presence and interacts with all levels of staff, outside vendors, consultants, and physicians.

Experience

Previous work experience in the medical field preferred.

Physical Requirements

Occasionally: Lifting / Carrying: 0-10 lbs, Lifting / Carrying: 11-20 lbs, Pushing / Pulling: 0-25 lbs. Frequently: Bend/twist, Squat/kneel, Standing, Walking. Continuously: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing Far/near, Sitting. Additional physical requirements performed but not listed above: Requires focus and attention to detail while multi-tasking. Able to perform effectively during stressful situations.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet