IS Support Technician

Job Title

Overview: Valid Ohio drivers license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection insurance eligibility driving qualifications and training set forth by Nationwide Childrens Hospital and must maintain qualification of insurance guidelines.

Job Description Summary: Manages and tracks the IT assets of the organization from order to disposal ensuring their proper functioning maintenance security.

Job Description:

Essential Functions:

• Manages and tracks the inventory of all software and hardware assets ensuring that devices containing sensitive health information are disposed of properly to protect the confidentiality and security of information. Ensures licence compliance. Ensures appropriate decommissioning or termination according to contract terms.
• Assists in the design implementation and maintenance of the asset management system including the development and implementation of asset management policies and procedures. Work with project teams to coordinate time lines and deliverables for system implementations.
• Audits the accuracy of the asset register and compliance with licencing analyzes resulting data identifies and resolves discrepancies.
• Collaborates with other IT teams to identify opportunities for cost savings and process improvements. Evaluates and makes recommendations for asset management improvements.
• Liaises between vendors shippers couriers project managers the NCH dock the IS procurement team and IS Management and staff on IT asset requests and procurement.
• Participates in annual planning and budgeting processes providing data for equipment and supplies requirements.
• Works with vendors for procurement maintenance/support licencing and cost control activities. Maintains good vendor relations monitors vendor performance and participates in vendor selection activities.

Education Requirement: Bachelors Degree in computer information science or relevant field or equivalent experience required.

Licensure Requirement: (not specified)

Certifications: (not specified)

Skills: Exceptional interpersonal presentation and verbal and written communication skills. Excellent analytical and organizational skills.

Experience: One year of experience in procurement asset management and inventory management required. Experience in a healthcare environment preferred. ServiceNow SAM/HAM experience preferred.

Physical Requirements:

• OCCASIONALLY: Climb stairs/ladder Lifting / Carrying: 0-10 lbs Lifting / Carrying: 11-20 lbs
• FREQUENTLY: Decision Making
• CONTINUOUSLY: Audible speech Computer skills Hand use: grasping gripping turning Hearing acuity Interpreting Data Peripheral vision Problem solving Repetitive hand/arm use Seeing Far/near Sitting

Additional Physical Requirements performed but not listed above: (not specified)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet