Human Resources Representative

HR Generalist

At BCN, we are committed to a work setting that treats all team members with fairness, dignity, and respect. We offer our team members an opportunity to grow, to develop professionally, and to work in a team environment. You can help our team make a lasting difference for our families. Join #TeamBCN where your work matters and your time is valued.

We Offer:

• Competitive Pay
• Comprehensive Benefits Package
• Autonomy in Your Day-to-Day Work
• Flexible Schedules to Support Work/Life Balance (Select Positions)
• Mileage Reimbursement for Work-Related Driving
• Up to 24 Days of PTO Accrued Within the First Year of Employment
• 8 Paid Holidays (Including Day After Thanksgiving and Christmas Eve)
• Educational Assistance Up to $3,000 Per Year & College Tuition Discounts
• Free Continuing Education Credits

About the Role:

The HR Generalist will play a vital role in supporting day-to-day human resources operations and ensuring alignment with organizational values and compliance standards. This role covers a broad spectrum of HR functions including employee relations, recruiting, performance management, workplace safety, and regulatory compliance.

Position Duties & Responsibilities:

• Provides guidance and support to managers and employees regarding employee relations issues, conflict resolution, and policy interpretation.
• Serves as advisor to managers on day-to-day employee relations issues and performance management. Guides managers through documentation of coaching. Applies Just Culture algorithm for consistency in employee relations and disciplinary actions.
• Manages thorough investigations including documentation, investigation summary, and recommended actions.
• Reviews key metrics to evaluate areas of risk and culture. Reviews for trends; alerts HR Director and operations to concerns.
• Manages affiliate employee recognition programs; makes recommendations to improve recognition efforts across the organization.
• Facilitates exit interviews with departing employees.
• Supports Recruiter as needed to ensure timely and effective hiring of qualified candidates. Provides coverage of all recruitment needs in the absence of the Recruiter to ensure seamless operation of the recruitment function.
• Coordinates or assists with workers compensation claims and ensures timely reporting and follow-up.
• Provides guidance on reasonable accommodations and ensures compliance with ADA regulations.
• Assists in identifying and mitigating workforce-related risks.
• Assists in interpreting affiliate and local HR policies, ensuring consistent and fair application across departments. Serves as a resource for employees and leaders regarding HR policies and procedures.
• Analyzes HR and engagement data to identify trends, support decision-making, and develop initiatives that enhance the employee experience.
• Drafts new and updated job descriptions and works with the Total Rewards Team to price.
• Contacts new employees at specific intervals to collect feedback about their experience. Assists HR Director to address identified concerns and promote a positive employee experience.
• Ensures employee records are maintained. Generates reports and follows up with HR compliance issues.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Key Skills & Competencies:

• A deep commitment to the organization's mission and a passion for the patients and families it serves.
• Clear, persuasive, and empathetic communication with all levels of staff.
• Strong technology proficiency with the ability to analyze key metrics and make informed decisions.
• The ability to engage emotional intelligence to navigate complex relationships and influence stakeholders.
• A creative, collaborative problem solver able to work fluidly within a team environment.
• An individual with a strong sense of personal integrity, cultural sensitivity, and team orientation.
• The capacity to maintain resilience and adaptability in sensitive situations and within changing healthcare dynamics.