Engineer

Job Title

Overview: Thursday through Sunday 7am to 5pm or Wednesday through Sunday 7am to 3pm Experience supporting and troubleshooting Dell server hardware required.

Job Description Summary

Oversees the daily operations of systems and applications in the data centers including hardware and software installation configuration and troubleshooting. May participate in on-call rotation to provide 24/7 support.

Job Description

Essential Functions:

• Monitors and maintains the data center infrastructure and systems including servers storage and network equipment and oversees the installation and decommission of devices.
• Reports on the physical infrastructure including cooling humidity and power.
• Runs regular inspections of facility services and monitors group workqueue to ensure the availability and reliability of data center services.
• Resolves or escalates issues as they arise providing efficient and effective customer support.
• Develops and maintains documentation of system configurations and processes.
• Directs and mentors Data Center staff on technical aspects of their daily work.
• Provides leadership for small to medium projects.
• Assists with the research and development of expansion proposals for data center hardware software configurations and facility projects.
• Designs and implements new enterprise technologies and services.

Education Requirement

Bachelors degree or equivalent experience required.

Licensure Requirement

Valid Ohio drivers license and proof of auto insurance as required by hospital policy and position-specific requirements. Must pass motor vehicle background inspection insurance eligibility driving qualifications and training set forth by Nationwide Childrens Hospital and maintain qualification of insurance guidelines.

Certifications

Various IT certifications preferred.

Skills

Understanding of the business and a basic understanding of all infrastructure technologies required. Knowledge of maintaining and managing Windows Server operating systems required. Networking knowledge required. Basic Storage Area Network knowledge required. Understanding of Solarwinds monitoring and alerting tool preferred. Familiarity with Nlyte data center infrastructure management tool preferred. Excellent communication skills with all types of employees and management. Ability to lead multiple small projects simultaneously while effectively meeting all deadlines and budgets.

Experience

Three years of experience in enterprise IT operations and related technologies required. Experience supporting and troubleshooting Cisco UCS hardware required. Experience designing and implementing data center environments including power cooling rack layouts and cable management required. Experience with day-to-day virtual server management with VMware vSphere required. Experience with the ServiceNow IT service management solution required.

Physical Requirements

Occasionally: Audible speech Bend/twist Climb stairs/ladder Color vision Depth perception Driving motor vehicles (work required) *additional testing may be required Electricity Flexing/extending of neck Hand use: grasping gripping turning Hearing acuity Lifting / Carrying: 41-60 lbs Peripheral vision Power Tools Pushing / Pulling: 100 lbs or greater with assistance Reaching above shoulder Squat/kneel Standing Walking Frequently: Repetitive hand/arm use Sitting Continuously: Computer skills Decision Making Interpreting Data Problem solving Seeing Far/near

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified nor is it intended to limit or modify the right of any supervisor to assign direct and control the work of employees under their supervision. EOE M/F/Disability/Vet