Site Reliability Engineer II

Site Reliability Engineer II

The Site Reliability Engineer (SRE) II is responsible for designing, implementing, and maintaining scalable and reliable systems and applications. Focus on automation, monitoring, and incident response to ensure high system availability and performance. This role will collaborate with development teams, and employ infrastructure as code principles. This role combines software development and system administration skills to enhance overall system reliability and efficiency. Contributes to capacity planning, on-call support, and documentation efforts within the organization.

Main Responsibilities:

• Build and scale the technology infrastructure to meet rapidly increasing demand.
• Collaborate with cross-functional teams to launch new features and services.
• Deliver automation solutions for deployment, monitoring, management, and incident response.
• Develop and improve operational practices and procedures.
• Participate in incident response and resolution activities, including root cause analysis, to minimize downtime and prevent future occurrences.
• Coach more junior colleagues in techniques, processes, and responsibilities.

Qualifications:

• University education in a relevant field such as Computer Science, Information Technology, or a related technical discipline is preferred but not mandatory.
• 5+ years experience in a site reliability, dev ops, or systems engineering position
• JLPT N1 level of proficiency
• English language fluency
• Intermediate knowledge of cloud service operations (AWS), including data assurance, monitoring, alerting and notifications.
• Intermediate knowledge of Infrastructure as code (Terraform/OpenTofu)
• Intermediate knowledge of containers and orchestration platforms
• Intermediate knowledge of continuous integration and continuous delivery
• Demonstrated ability to manage cloud native environments
• Problem solving and decision making skills.
• Intermediate proficiency programming or scripting language (e.g., Python, Bash, or Go). The ability to write and understand code for automating tasks.
• International travel when required
• Willingness to work according to a hybrid work schedule (3 days in office)

What's in it for You?

• The opportunity to play an integral role in expanding our global footprint
• Extraordinary People – we're not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Location: Hulic Aoyama 2nd Building, Shibuya A 10-minute walk from Shibuya Station or a 5-minute walk from Omotesando Station

Established: AXS Japan GK in 2020, AXS Nippon GK in 2025, AXS Group LLC established in 2011, AEG established in 1999

Number of Employees: AXS Japan GK = 19, AXS Nippon GK 1, AXS Group, LLC globally = 550+