Director, Partner Services (sports And Subscriptions)

Director, Partner Services (Sports And Subscriptions)

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we've consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We're passionate about improving the fan experience and providing game-changing solutions for our clients, and we're always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment.

The Role

The Director, Partner Services is responsible for driving the execution and continuous improvement of ticket distribution strategies across primary and secondary platforms. This role partners with clients—including professional sports teams, sporting events, and venues—to optimize single-game sales performance, streamline inventory management, and improve operational efficiency. The Director works cross-functionally with analytics, marketing, product, and account management to develop scalable strategies that maximize revenue and align with each client's business objectives.

What Will You Do?

• Develop and implement strategies for pricing and distributing single-game inventory across primary and secondary channels using internal tools and platforms.
• Collaborate with client teams to provide business cases and execution support for client business objectives, including removing or replacing some third party partnerships.
• Communicate regularly with clients to review pricing strategies, performance metrics, and account health.
• Partner with data science and analytics teams to establish dynamic pricing recommendations based on market trends, demand signals, and performance data.
• Track and report success metrics for the full client portfolio; focus on continuous improvement and operational refinement.
• Collaborate with technology teams to enhance internal ticketing systems and processes, improving user experience and system efficiency.
• Translate business needs into product and operational requirements through partnership with strategic solutions, product and engineering teams.
• Coordinate with internal marketing, account management, and client success teams to align go-to-market efforts and support partner needs.

What Will You Bring?

• 7-10 years of progressive experience in ticketing strategy, live events, pricing, or sports business.
• BA/BS Degree (4-year) (Advanced Degree Preferred) Entertainment, Sales, related field.
• Experience with both primary and secondary ticketing models, including reseller/broker relationship.
• Experience with enterprise ticketing systems is a plus.
• Experience working with internal technology/product teams to improve tools and user workflows.

Pay Scale: $122,687- $130,000

Bonus: This position is eligible for a bonus under the current bonus plan requirements.

Benefits: Full-time: We offer a comprehensive benefits package that includes: medical, dental and vision insurance, paid holidays, vacation and sick time, company paid basic life insurance, voluntary life insurance, parental leave, 401k Plan (with a current employer match of 3%), flexible spending and health savings account options, and wellness offerings.

Employer does not offer work visa sponsorship for this position.

What's in it for You?

• Extraordinary People – we're not kidding!
• Meaningful Mission – Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Development and Learning – Opportunities for learning and leveling up through training and education reimbursement.
• Community & Belonging – A range of Employee Resource Groups (ERGs) that foster connection, inclusion, and professional growth. Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Curious about the typical interview process for this position? Here's what to expect:

• Stage 1: 20-30 min virtual interview (Recruiter)
• Stage 2: 30- 45 min virtual interview (Hiring Manager)
• Stage 3: 60 min in-person interview (Peer/Team)
• Stage 4: 60 min in-person interview (Hiring Manager)

*This schedule may be subject to change.