4 Southfield, MI 12 Months Weekly Mileage: 250-350 per week Dell - Dell certifications are required once an offer is extended and prior to candidate starting work. These are free of cost to the candidate! Candidate(s) are NOT paid to drive to and from work. All mileage during the day to work locations are reimbursed per the standard Client mileage.
Key Responsibilities: As a Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the Call Management system using Company provided phone.
Key Qualifications: Must have his/her OWN RELIABLE CAR and CAR INSURANCE
1+ Years of hands-on experience with laptop and desktop break-fix.
Computer-building background experience preferred.
General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications.
Ability to resolve basic / non-complex problems as directed.
Client and/or governmental clearance may be required.
Police or criminal background verification clearance may be required.