HR Change Analyst - 9 Month FTC

Change Analyst

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview: We have a fantastic opportunity for a Change Analyst to join our People Services team on a 9 month fixed term contract. You'll support change initiatives that impact our People Services processes, ensuring seamless transitions during organizational design, process updates, and Workday system changes. You'll serve as a key bridge between People Services and business stakeholders, facilitating effective communication and delivering change programs that are timely, accurate, and smoothly implemented.

Key responsibilities:

• Support the People Services Change Lead and Change Consultant in project meetings and assist with related actions.
• Collaborate with the Change Consultant to conduct Change Impact Assessments, identifying how the programme affects People Services Processes and highlighting any risks promptly.
• Assist in raising Help tickets for necessary Workday changes to facilitate smooth transitions.
• Maintain and update Knowledge Base Articles (KBAs), Project Plans, and frameworks to ensure accurate documentation.
• Monitor risks and dependencies, working closely with People Services leads, and escalate issues to the Change Lead as needed.
• Manage workflows within Workday Help, ensuring timely responses to queries and triaging them to the appropriate People Services Teams.

Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events.

Your skills & experience: Prior experience working with the Workday system essential. Solid understanding of the HR Employee Lifecycle and its key stages. Proficient in using IT tools and Microsoft Office suite, including Visio, Excel, Word and PowerPoint. Excellent written, verbal and interpersonal communication skills. Stakeholder management with the capability to build and maintain effective relationships. Good influencing and negotiating skills to achieve positive outcomes. Understanding of Data Protection principles and the associated risks, with the ability to apply best practices. Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

How to apply: To apply, click on the 'apply now' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to sophie.2.guest@axa-uk.co.uk.