Transfer Agency Operational Oversight Technical Operations Manager – Global Funds Services

Transfer Agency Operational Oversight Manager - 18 Month Fixed Term Contract

This is a great job for someone with a strong background in transfer agency operations, third-party oversight, and change management—especially if they're passionate about delivering operational excellence and driving improvements in a global funds environment.

A bit about the job:

Aviva Investors Global Fund Services has a number of outsourced operations performed by key suppliers. The candidate has an important role in managing the oversight of a number of Aviva Investors UK Fund Services key suppliers, along with helping to deliver a wide-ranging and varied programme of change activity. They are responsible for liaising with all involved parties and stakeholders of the Transfer Agency process both internally and with the supplier to ensure high levels of service are maintained for our clients, while maintaining all applicable risks and controls.

Skills and experience we're looking for:

• Strong understanding of transfer agency operations, fund structures, and third-party oversight.
• Proven ability to manage change and deliver operational improvements.
• Excellent stakeholder management, communication, and analytical skills, including MI reporting and risk management.
• Industry experience, with a track record of meeting deadlines and managing workloads in a deadline-oriented environment.
• Industry-related qualifications (e.g., IOC or IMC) are helpful.

What you'll get for this role:

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in
• Eligibility for annual performance bonus
• Family friendly parental and carer's leave
• Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days
• Up to 40% discount for Aviva products
• Brilliant flexible benefits including electric cars
• Aviva Matching Share Plan and Save As You Earn scheme
• 21 volunteering hours per year

Aviva is for everyone:

We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you're in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you.

Most of our people are smart working – spending around 60% of their time in our offices and 40% at home.

We interview every disabled applicant who meets the minimum criteria for the job. Once you've applied, please send us an email stating that you have a disclosed disability, and we'll interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, send an email to GlobalRecruitment@avivainvestors.com.