Team Leader Fleet Services

Fleet Services Manager

This position is responsible for managing and monitoring the workflow and productivity of banking and cash related tasks associated with the purchase and sale of a vehicle including cash application and systematic asset management (deletions).

What You Will Do:

• Manage all financial related tasks associated with the disposal of a vehicle through various types of transactions
• Communicate and maintain excellent relationships with dealers, financial institutions, and auction houses
• Manage floorplan lines of credit
• Manage the process of vehicle releases in Avis Direct & Share Point sites
• Approve refund payments and review and approve ACH batch payments in JP Morgan
• Manage the update of internal systems with information on trade in vehicles to be accounted for as an asset
• Work with internal teams to reduce exceptions that prevent systematic vehicle disposals
• Manage and ensure payments to vendors such as tag agencies used to process deals are processed timely
• Keep track of invoices received and communicate with vendors when invoices are not received.
• Pay county taxes on time monthly
• Manage the processing of refunds for product cancellations such as GAP cancellations
• Handle other financial and banking related tasks that arise that are not part of the daily and normal process
• Must resolve escalated, urgent, and time-sensitive matters
• Responsible for providing reporting to senior leadership on a regular basis and as requested
• Consistently review processes for efficiencies and process improvement opportunities
• Maintain effective relationships with internal and external customers
• Other duties as needed to meet business and customer needs
• Manage team members in the Fleet Services department that perform cash and banking job functions
• Coach and develop team members on a consistent basis. Set goals for team and ensure the team has the necessary resources to perform their jobs
• Be involved in career development and capacity planning
• Write performance reviews and be involved in annual merit conversations
• Manage all aspects of time and attendance including PTO, scheduling requests, and adherence to the attendance policy
• Lead and direct the activities and training of any assigned team members
• Manage workflow and coordinate training of new hires. Responsible for onboarding incoming team members

What We Are Looking For:

• High school diploma/GED required
• Associate or bachelor's degree preferred
• Excellent PC skills (MS Office – Excel, Word, Outlook) some macro knowledge preferred
• 3-5 years data entry experience, established customer service skills preferred
• Minimum 2 years banking, account reconciliation, accounts payable/receivable experience
• Solid organizational skills including attention to detail and multitasking skills
• Exceptional problem solving, critical thinking, analytical and decision making skills
• Maintain professional and courteous relationship with internal and external customers and expand business contacts
• Excellent verbal and written communication skills
• Must be able to work in a fast paced, deadline oriented work environment
• Excellent record keeping skills
• Ability to learn internal systems and databases quickly and manage company documents appropriately
• Bring transparency and visibility to outstanding issues for resolution
• Advanced leadership and team management skills
• Ability to maintain a consistent teamwork mentality
• Skilled usage of business machines - PC, printer, scanner, phone, fax, copier, etc.
• Background check and fingerprinting may be required for DMV online processing/supervision

Perks You'll Get:

• Access to Medical, Dental, Vision, Life and Disability insurance
• Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
• 401(k) Retirement Plan with company matched contributions
• Full training to learn the business and enhance professional skills
• Employee discounts, including discounted prices on the purchase of Avis/Budget cars
• Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
• Community involvement opportunities

Who Are We?

Glad you asked! Avis Budget Group is a leading provider of mobility options, with brands including Avis, Budget & Budget Truck and Zipcar. With more than 70 years of experience and 11,000 locations in 180 countries, we are shaping the future of our industry and want you to join us in our mission. Apply today to get connected to an exciting career, a supportive family of employees and a world of opportunities.

The Fine Print:

Avis Budget Group is an equal opportunity employer – M/F/Veterans/Disabled.