Specialist - Rental Operations - German Speaker

German Speaking Rental Operations Specialist At Avis Budget Group Bsc

Join our dynamic team as a German Speaking Rental Operations Specialist at Avis Budget Group BSC in Budapest! Are you an enthusiastic and driven individual with a passion for the German language? Avis Budget Group is seeking a motivated colleague to join our Rental Operations team. If you're ready to take on new challenges, contribute to a positive work environment, and make an impact, read further and get to know us!

Your responsibilities will include:

• Managing the relationship with Avis Budget Group customers, partners, and rental stations via phone (mostly outbound calls) and email.
• Managing overdue rentals: investigating reasons for delay, extending rental agreement where needed.
• Managing car change process: ensuring the right car category is in the right place at the right time.
• Gathering the available relevant information in Avis sources and databases for solving the problems.
• Precise administration.
• Providing support in updating process documentation, following up, and recording changes.
• Contributing to recognizing the opportunities for improving processes.

What we are looking for:

• Advanced German and intermediate English proficiency.
• Familiarity with Microsoft Office especially Excel.
• Outstanding problem-solving skills, attention to details.
• Strong oral and written communication skills in a B2B environment.
• A collaborative mindset with a drive to be the best together!

What we offer:

• Cafeteria benefits, including SZÉP Card, health fund options, and language courses.
• Performance bonuses based on your annual gross salary.
• Medical Insurance.
• Access to an employee discount program at various hotels, gyms, restaurants, and more.
• Opportunities to grow through our internal learning portfolio and recognition programs.
• An extra day off to celebrate your birthday.
• A vibrant, multinational environment with over 30 nationalities working together at the greenest office in Budapest, the Green House Building.

Avis Budget Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.