Software Development Engineer

Software Development Engineer

Experience: 2-5 Years Experience

Develop and maintain backend services, business logic, and APIs using Java 17 and Spring Boot.

Analyze application logs, stack traces, and exception handling to pinpoint issues and recommend fixes.

Quickly diagnose and troubleshoot issues in Java-based applications, identifying the root cause and proposing solutions.

Investigate database-related problems, such as performance issues, query optimization, and data integrity issues.

Provide support for AEM (Adobe Experience Manager) related issues, such as page rendering, component failures, and content delivery.

Diagnose and resolve issues related to AEM environments, workflows, and integration with other systems.

Solid understanding of relational databases such as MySQL, PostgreSQL, Oracle, or similar.

Experience in writing and optimizing SQL queries, and troubleshooting database performance issues.

Investigate and resolve issues related to databases (MySQL, PostgreSQL, Oracle, etc.) by analyzing queries, performance bottlenecks, and other database-related anomalies.

Provide recommendations for improving database performance and ensuring data consistency.

Generate reports on recurring issues, trends, and potential areas for improvement, and provide actionable recommendations to stakeholders.

Document troubleshooting steps, solutions, and best practices in a knowledge base for future reference.

Identify opportunities for improving the triage process and overall system performance.

Assist with post-mortem analysis of major incidents to identify root causes and preventative measures.

Experience in identifying, diagnosing, and resolving technical issues in both Java applications and databases.

Familiarity with incident management and ticketing systems (e.g., JIRA, ServiceNow).

Ability to prioritize and manage multiple incidents simultaneously in a fast-paced environment.

Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams, including developers, system administrators, and business stakeholders.

Experience using monitoring tools to track system performance (e.g., Grafana, Prometheus, Dynatrace).