Rental Operations Agent

Rental Operation Agent

We are excited for our new available role at Avis Budget Group as a Rental Operation Agent. Do you like driving and working with cars? Can you offer excellent customer service at all times?

As a Rental Operation Agent, life is busy. You will have the opportunity to provide outstanding customer service by preparing vehicles to the highest standards and timely delivery and collection of vehicles and optimising the customer experience.

Job Title: Rental Operation Agent

Salary: £25,500.00

Hours: 40 hours/week - Monday to Friday 07:00-20:00, Saturday 08:00-14:00 and Sunday 12:00-20:00.

Key Responsibilities of a Rental Operation Agent:

• Preparing vehicles for rental and ensuring they are safe and cleaned to the highest standards.
• Completing post-rental vehicle checks with the customers when vehicle is returned and ensuring customers are satisfied with the rental experience.
• Delivery and collecting vehicles.
• Keeping bays clean and the workplace tidy.
• Completing paperwork, reporting any faults and damage.

We look for people who:

• Love to engage with customers and provide an outstanding level of service
• Have attention to detail and love working with new cars
• Have good communication skills
• Have terrific teamwork
• Have a full driving licence with 12 months' experience
• Are flexible on location

Great rewards for great work:

• 33 days holiday
• Employee Assistance Programme (EAP) provided by Health Assured – 24/7 support for your mental health and wellbeing
• Employee discounts on car rental across Avis Budget Group (including Zipcar).
• Opportunity to earn monthly commission

Avis Budget Group is a leading provider of car hire solutions, operating some of the most recognised global brands through Avis and Budget, which have more than 10,000 rental locations in approximately 175 countries around the world, and through its Zipcar brand, which is the world's leading car sharing network, with more than 1 million members.

Apply Now!