Service Technician

Service Technician

Avery Dennison Corporation is a global materials science and digital identification solutions company. We are Making Possible™ products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive — we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2024 were $8.8 billion.

Avery Dennison is an equal opportunity employer.

Please let us know if we can support you with reasonable accommodations throughout the application process by contacting our team via Requestaccomodation@eu.averydennison.com.

Job Description

We are looking for a highly motivated and experienced male or female to join our team as a Field Service Technician. The ultimate goal is to drive a successful service that improves customer satisfaction, increases retention and brings in opportunities. Duties and Responsibilities:

• Providing regular customer support, on-site and remotely, for installation, training, troubleshooting & preventive maintenance on a daily basis
• Responsible for providing consultations for product knowledge as well as its solutions value
• Regular internal alignments with local and overseas teams such as SME, Commercial, Development, and other team Build & maintain good relationships and trust within the internal team as well as external customers
• Provide evaluation visit, close monitoring for pilot projects, and guide customer through development stages
• Become eyes & ears for the company, feedback insights for any threats and opportunities to related team
• Regular reporting and analysis for support and product improvement
• Provide support for internal print testing & machine checking.
• Support ad-hoc projects
• Occasional travelling to remote locations and overseas when required

Qualifications

• Bachelor degree in Industrial Technology/Mechanical/Electronics/IT or related.
• Welcoming Entry level and experienced Field Service Technical within apparel industries, label printings, heat transfers and automated machineries
• Data analysis capabilities Knowledges on Automation PLC, RFID and IoT devices
• Fluent in English both verbal and written
• Experience with diagnostic tools applications & software
• Strong interpersonal skills with Lean sigma mindset
• Self-Discipline Computer & applications literate
• Work flexible and adapt to changing work environment

Additional Information

We not only embrace change… we drive it. We work hard, push hard, and take brave risks. Our culture is innovative and collaborative - where bold ideas turn into action. We grow strong talent through stretch opportunities only restricted by your interests. We are committed to workplace diversity, both for employees and for the business. We are a force for good, embedded in industries and communities worldwide. We are challenging ourselves and others to reach higher and think bigger to improve the quality of all life. Avery Dennison is a great place to work for everyone. We offer:

• Work hours flexibility
• International environment
• A growing team with good spirit
• Competitive total rewards

Avery Dennison is an equal opportunity employer. If you are interested in knowing more about our Diversity & Inclusion approach, please go to www.averydennison.com.