Data Analyst - Service Planning

Data Analyst - Service Planning

Avery Dennison is a global materials science and digital identification solutions company that provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity and transparency, and better connect brands and consumers.

Our products and solutions include labeling and functional materials, radio frequency identification (RFID) inlays and tags, software applications that connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide - including home and personal care, apparel, general retail, e-commerce, logistics food and grocery, pharmaceuticals and automotive - we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion.

AVERY DENNISON IS PROUD TO BE CERTIFIED GREAT PLACE TO WORK IN AUSTRALIA, CHINA, INDIA, JAPAN, SINGAPORE, MALAYSIA, THAILAND AND VIETNAM, AND RECOGNIZE AS ONE OF THE BEST COMPANIES TO WORK FOR IN ASIA IN GREATER CHINA AND VIETNAM.

Job Description

The Service Planner (Data Analyst in PPC) acts as the central link coordinating actions across multiple stakeholders within the production environment. The individual is responsible for monitoring, analyzing, and reporting service levels (Flexibility, Reliability, OTAT, RTST) accurately, optimizing order batching and scheduling to maximize shop-floor productivity, and managing cross-functional coordination, intercompany operations, and technical development.

Your responsibilities will include:

• Monitor, analyze, and report core PPC metrics including Flexibility, Reliability, OTAT, and RTST in compliance with internal standards.
• Optimize order batching and productivity by implementing dynamic scheduling.
• Establish automated data queries and reporting pipelines to align proactively with Customer Service (CS).
• Activate the Service Alert System when orders on hand flag red or service metrics drop.
• Manage intercompany orders transfer to balance capacity and mitigate bottlenecks.
• Synchronize with Quality and Technical teams for new product setup and process optimization.

Qualifications

What we will be looking for in you:

- Bachelor's degree. 0-3 years in Supply Chain/Manufacturing/Logistics or related experience.

- Strong analytical skills with the ability to monitor and report complex service metrics accurately.

- Proficiency in data environments (e.g. MS Excel & Google Sheets with automation scripts) to execute multi-layer logic and automate reporting.

- Excellent cross-functional coordination and communication skills.

- Familiarity with production scheduling, material allocation, and intercompany operations.

- Detail-oriented with the ability to manage multiple priorities in a dynamic production environment.