Patient Services Representative

Patient Services Representative

Floyd Valley Healthcare in Le Mars, IA has a full-time position (36 hours per week) in our Le Mars, IA Floyd Valley Clinic for a Patient Services Representative. Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence. Patient Services Representative Responsibilities:

• Patient Services Representative (PSR) is responsible for coordinating services for patients receiving care from their provider. PSR must be able to manage all aspects of their patients' medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner.
• Mostly Monday-Friday daytime hours, with possible evening and weekend involvement.

Requirements:

• High School diploma or equivalent.
• 1 year experience in a customer service setting.
• Mandatory Reporter training certificate is a plus; certification is required as an employee.

We are proud to offer:

• Student Debt Program
• Educational Assistance
• IPERS Retirement
• Medical, Dental, and Vision insurance
• Flexible Spending Account (FSA)
• Short-term Disability Insurance
• Life Insurance
• Fitness Center
• Paid Time Off
• Competitive pay based on experience

About Floyd Valley Healthcare: Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations.

Background check is required. FVH participates in E-Verify.

EOE F/M/V/D/SO