Patient Service Representative - Sioux Center Health Clinic

Sioux Center Health Clinic Patient Services Representative

Sioux Center Health is seeking a qualified individual to join our team! Sioux Center Health has been designated a Top 100 Critical Access Hospital by The Chartis Center for Rural Health, awarded a Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There's a reason we are a recognized healthcare leader.

Position Highlights

Discover a Career of Faith and Healing: For over 70 years, Sioux Center Health has served patients with Jesus' healing ministry. With eight locations located in Sioux Center, Iowa and surrounding communities, we take great pride in providing superior care in our state-of-the-art facilities.

A Career that You Will Love: There's no other way to say it: You will love working here. Between our strong mission and our great people, we have nurtured a pretty exceptional culture at Sioux Center Health.

A Chance to Make a Difference: Working with us means making a real difference in the lives of our community members. Your talents and your passions are truly appreciated here. In addition to the service we provide, Sioux Center Health also supports our community with sponsored programs and events, and other volunteer work. If this is your passion, you need to consider joining our team driven to provide quality care and services within a caring Christian culture.

Summary

• The Clinic Patient Services Representative is responsible for basic data entry duties including, but not limited to: batching charges for data entry; entering charges, payments, discounts, transfers and other insurance work into the computer. Follow up on insurance and run reports as requested. This position requires daily phone interaction with patients and third party payers regarding statements, insurance questions and billing issues.

General Hours of Work

• Monday through Friday with rotating Saturdays

Education and/or Experience

• High school diploma or GED required, training or education in Medical Terminology preferred. Secretarial experience preferred but not required, medical background and/or dictation experience preferred. Bi-lingual experience preferred but not required.

Essential Functions

• Enters insurance company payments and personal checks on to the patients account and balances and prepares the daily deposit.
• Enters adjustments to accounts and refund appropriate parties.
• Build new accounts and change accounts as needed.
• Prepares claims to be billed electronically or on paper.
• Works rejected claims, follow up on claims.
• Prints claim forms for secondary companies and submits appropriate documentation
• Meets with patients regarding outstanding balances on accounts and establishes payment plans to include OB pre-payment plans.
• Performs other duties and responsibilities as assigned