Senior Retail Sales Associate (full - time)

Senior Retail Sales Associate

AutoZone's full-time senior retail sales associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! customer service experience. While assisting customers, the senior retail sales associate will perform daily assigned duties and remain compliant with company procedures in accordance with AutoZone expectations by Living the Pledge every day. Position responsibilities include providing WOW! customer service, ensuring assigned store tasks are completed in a timely manner on assigned shift, operating cash registers and following established cash handling procedures, following company policies and loss prevention procedures, maintaining a safe working environment including PPE (Personal Protective Equipment), maintaining store appearance and merchandising standards as directed, ensuring that merchandise is restocked and placed in their respective areas, utilizing ZNET to help customers locate merchandise or find suitable alternatives, maintaining product knowledge and current promotions through AutoZone systems and information sources, practicing GOTTChA and assisting with the installation of wipers blades, batteries and light bulbs, utilizing OBDII to read codes from customer's automobiles, ability to diagnose automobile problems and recommend solutions, communicating with managers regarding customer concerns and employee matters, and actively engaged in developing more effective customer service skills. Position requirements include a high school diploma or equivalent, basic knowledge of automotive parts, excellent communication and decision making skills, ability to lift, load, and deliver merchandise, and ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts.

Benefits at AutoZone include competitive pay and paid time off, unrivaled company culture, medical, dental, vision, life, and short- and long-term disability insurance options, health savings and flexible spending accounts with wellness rewards, exclusive discounts and perks, including AutoZone in-store discount, 401(k) with company match and stock purchase plan, AutoZoners living well program for mental and physical health, and opportunities for career growth and tuition reimbursement. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ.