Senior Retail Sales Associate (full - time)

Senior Retail Sales Associate

AutoZone's Full-time Senior Retail Sales Associate drives sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Senior Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every day. Position responsibilities include:

• Providing WOW! Customer Service
• Ensuring assigned store tasks are completed in a timely manner
• Operating cash registers and following established cash handling procedures
• Following company policies and loss prevention procedures
• Maintaining a safe working environment including PPE (Personal Protective Equipment)
• Maintaining store appearance and merchandising standards as directed
• Ensuring that merchandise is restocked and placed in their respective areas
• Utilizing ZNET to help customers locate merchandise or find suitable alternatives
• Maintaining product knowledge and current promotions through AutoZone systems and information sources
• Practicing GOTTChA and assisting with the installation of wipers, batteries and light bulbs
• Utilizing OBDII to read codes from customer's automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicating with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Providing honest and trustworthy advice to customers regarding the best products that fit the customers' expectations

Position requirements include:

• High School diploma or equivalent
• Basic knowledge of automotive parts
• Excellent communication and decision making skills
• Ability to lift, load, and deliver merchandise
• Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts

Benefits at AutoZone include:

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement

Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at careers.autozone.com

An ONLINE APPLICATION is REQUIRED. Please visit careers.autozone.com/candidateresources for step-by-step instructions on how to apply.

Fair Chance Statement:

An applicant's criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act. As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Philadelphia Fair Chance poster: https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf

Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.