Project Manager - Project Services

Regional Project Manager - Project Services

As a member of ADP's GlobalView Project Services team, the Regional Project Managers are responsible for planning, monitoring and managing the delivery of projects to meet agreed deliverables, scheduled timeframes and allocated budgets. The Project Manager must follow ADP GlobalView's defined project methodology and manage client expectations throughout the lifecycle of the project.

Key Responsibilities:

• Ongoing responsibility, contribution to, and compliance with the ADP Project Management Methodology in liaison with the Line Manager and Methodology Manager;
• Contribute to ongoing improvement cycle of implementation process and ensure it is aligned with global best practices, and utilizes clear standards and templates;
• Ensures the successful implementation of projects leading a team of associates, providing leadership and serving as primary, project level liaison for clients;
• Identify the most effective allocation of resources and tools required for the project in compliance with project requirement;
• Manages the day-to-day operations of the project to ensure successful delivery of project scope, timelines and budget;
• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements;
• Assess and manage issues and risks and apply appropriate mitigation strategies as required;
• Effectively communicates relevant project status updates to Line Manager and Resource Manager;
• Facilitates communication with client stakeholders to identify needs and evaluate alternative business solutions with a focus on enhanced client relationships and satisfaction;
• Track team hours and approve accordingly through the use of the PlanView project tool to ensure utilization is appropriate to project needs;
• Contribute to individual assessment for project team members during Performance review phase;
• Performs other related duties as assigned;
• Assists in working with Sales, Application Support, Implementation, Relationship Management and the Service Delivery Team in determining quotation estimates for future projects;
• Coordinate and/or deliver the solution/service specification;
• Prepare Proposals/quotations with input from GlobalView functional areas;
• Ensure billing activity completed and communicated to the Director Project Services in a timely manner;
• Maintain up to date knowledge of the HR BPO and related service industries.
• Maintain up to date knowledge of the ADP GlobalView Service Offering and relevant templates, ensuring services delivered meet the template guidelines;
• Adherence to guidelines set up in the ISAE3402 and internal Quality System;
• Organize and manage relevant Workshops with Client Key Users and relevant GlobalView Associates.

Experience:

• 1-2 years Project Management experience in IT and/or Payroll/HR industry with SAP skill set.
• Ability to manage and lead a remote team of people for the purposes of achieving project outcomes.

Certifications / Qualifications:

Formal Project Management qualification is desired.