The Supervisor of Client Services is responsible for supervising and managing assigned Client Services Associates and/or Client Account Managers. The Supervisor of Client Services is also responsible for understanding the status of their assigned team members' clients and payrolls, and act as escalation point with the client when the need requires. The Supervisor of Client Services participates in resource allocation taking into consideration their team members strengths and career desires. The Supervisor of Client Services ensures client satisfaction and profitable margins for those supervised.
Essential Duties and Responsibilities include the following. Other duties may be assigned:
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: