To serve as a trusted advisor and strategic partner to TEKsystems and TEKsystems Global Services (TGS) government clients — combining deep public sector insight with commercial acumen. This role ensures long-term customer success, fosters high-level relationships, and drives the growth of public sector accounts through strategic advisory, innovation, and delivery excellence. This hybrid role bridges government policy understanding, strategy, sales, advice and execution. The primary responsibilities of this role are to work collaboratively and cross functionally with the TGS/TEKsystems sales and pre-sales leadership to improve client relationships, ensure consistently excellent program delivery across the account and to increase overall client engagement and profitability.
The SGA will work with this team to define the portfolio management plan that would include the appropriate strategy, cross practice collaborations, delivery excellence and program management innovations. The SGA will work with the customer to ensure clear communication from all TEK team members. The SGA will provide their clients with thought leadership to help them transform and grow their operations. This role will require up to 50% travel. The SGA will work with the sales and delivery teams, to be the primary voice of the customer back to the TEKsystems team to help drive the most effective and customer centric solutions driving:
This Leader must have the ability to collaborate and exercise influence both within TEKsystems Global Services and within customer organization's executive suite. Must be able to maintain industry/functional expertise and knowledge of key industry issues impacting the State and Local Governments marketplace especially in the domain of Digital Transformation, Analytics, Data, Insights, Predictive Analytics, AI & ML, Application Management and Modernization, Application Development, Cloud and Agile Transformations, Continuous Integration/Continuous Development, Data Analytics and Insights and OCM and ECM principles.
1. Strategic Advisory
2. Relationship Management
3. Growth & Business Development
4. Delivery Governance
Bachelor's degree or equivalent, relevant experience; Graduate Degree preferred.
10+ years' working in or with experience in government consulting, public affairs, or public sector account leadership.
10+ years' experience in information technology and/or professional services, with emphasis on Cloud Services (AWS, Azure), DevOps ToolChain, Data Services and EDH, Application Development, Security/Compliance enterprise level integration experience and knowledge required.
Experience in developing solutions, delivering and administrating client professional services agreements including the change management process.
Frequent interactions with external customers at the CIO level; normal level of interactions is the CIO level; established consulting and interpersonal skills with 10+ years' experience.
10+ years in IT service management/project management providing solution development and daily sales/solutions oversight within a professional services environment or equivalent.
Proven success in influencing or managing complex government accounts.
Strong relationships and network in government and regulatory bodies.
Expertise in sectors like digital transformation, infrastructure, health and human services.
Experience presenting capabilities and networking at industry conferences (MESC, ISM, NASCIO).
Strategic Impact- influence on adoption of strategic recommendations
Relationship Strength- Executive-level engagement, stakeholder trust, and collaboration outcomes
Commercial Performance- Segment growth, contract renewals
Delivery Quality- CSAT/NPS delivery excellence
Innovation & Value Creation- Introduction of new ideas, partnerships, or service models
Strong conceptual and analytical skills, which demonstrate out of the box problem solving.
Proven ability to appropriately prioritize and plan complex work in a rapidly changing environment.
Excellent oral and written communication skills (English language).
Superior people and personnel management skills.
Strong organizational skills – leadership, management, process, relationship management.
Understands organizational interdependence and cultural nuance and can leverage them to build relationships that span a broad spectrum of organizational levels.
A change agent who can constructively challenge peers and executives in an appropriate fashion.
Broad strategic thinker. Understands the big picture and business issues. A quick thinker who can hold his/her own in the company of thought-leaders and other high-performance professionals.
A flexible problem-solver. Can manage a large and diverse portfolio of projects and issues and rapidly assess situations with multiple outcomes and consequences.
A confident, proactive self-starter. Can work autonomously. Strong attention to detail.
Unquestionable integrity and discretion. Committed to core values and ethical business conduct and has the backbone to stand up for what is right and necessary.
High professional integrity and honesty - able to separate
Job Type & Location
This is a Permanent position based out of Austin, TX.
Pay and Benefits
The pay range for this position is $147,000.00 - $220,400.0/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
Our full-time, internal employment benefits include the following:
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 1, 2025.