Emergency Services Manager RN
We are seeking an Emergency Services Manager RN with St. David's South Austin Medical Center to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with us!
St. David's South Austin Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay.
- Prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing.
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock.
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more.
- Consumer discounts through Abenity and Consumer Discounts.
- Retirement readiness, rollover assistance services and preferred banking partnerships.
- Education assistance (tuition, student loan, certification support, dependent scholarships).
- Colleague recognition program.
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Note: Eligibility for benefits may vary by location.
We are seeking an Emergency Services Manager RN for our team to be an innovator. HCA Healthcare partners with Harvard Pilgrim Institute and the CDC to use our data from more than 26 million patient encounters each year to impact the industry. Come build your career with us!
Job Summary and Qualifications
The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.
- Help create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes.
- Support efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost.
- Ensure a culture of accountability and transparency in the provision of care.
- Support the achievement of internal/external benchmarks, accreditations, and designations.
- Ensure compliance with all policies, procedures, and regulatory standards.
- Ensure equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
- Manage admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
- Facilitate effective interdisciplinary care coordination within and across departments.
- Ensure staff with appropriate clinical competencies are assigned to meet patient care needs.
- Manage nursing practice and unit operations.
- Provide leadership in attaining and sustaining an unparalleled patient experience.
- Instill accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
- Review various feedback mechanisms and help identify opportunities to improve customer/patient satisfaction.
- Support the development and implementation of strategies to elevate the patient experience.
- Collaborate with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
- Support a patient-first philosophy and engages in service recovery when necessary.
- Manage staff scheduling. Maintain staffing in accordance with patient care needs and established productivity guidelines.
- Manage operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.
What qualifications you will need:
- 1+ year of experience in healthcare- required
- 1+ years of leadership experience required
- BSN required, MSN preferred
- BLS/BCLS required
- ACLS preferred
- Specialty Certification must be obtained within 9 months
- Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation.
St. David's South Austin Medical Center, which is part of St. David's HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area's only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David's South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology.
Join our family of over 180 hospitals and about 2,000 sites of care to drive excellence and raise the bar for our over 35 million annual patient encounters. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.