Director, Guest And Volunteer Services

Director, Guest And Volunteer Services

The Director, Guest and Volunteer Services role will oversee both Dell Seton Medical Center and Ascension Seton Medical Center and will require travel between the two sites. This position is full-time, Monday through Friday, during day hours. The location is Austin, TX.

Benefits include paid time off, various health insurance options and wellness plans, retirement benefits including employer match plans, long-term and short-term disability, employee assistance programs (EAP), parental leave and adoption assistance, tuition reimbursement, and ways to give back to your community. Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.

Responsibilities include directing the development and implementation of policies, procedures and strategies for the assigned area(s), developing and administering business plans reflecting the organization's mission and goals, developing and implementing policies, procedures, standards and initiatives, planning, organizing and directing all activities related to staffing, including hiring, orienting, evaluating and continuing education initiatives, planning and managing the department's financial operations including budget development, expense and revenue analysis, evaluation of services and development activities, overseeing the ongoing related education and training of leadership, staff, and physicians across the system, and communicating their respective responsibilities in carrying out the program, and collecting and analyzing volunteer utilization data demonstrating measured impact, increased patient satisfaction scores, lowered readmission rates and increased organizational focus on patient and family centered care.

Requirements include a high school diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management, or an associate's degree/bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. Healthcare experience or exposure is preferred.

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer. Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.