Solutions Engineer - Remote Eligible

Aurora Solar Solutions Engineer

Aurora is on a mission to create a future of solar for all. Our award-winning software puts the power of data and technology into the hands of every solar professional to make solar adoption simple and predictable. Our software has designed millions of solar projects so far, empowering solar companies to sell, design, and install residential and commercial solar arrays accurately, seamlessly, and at scale.

You'll join a high-performing, EU-based team playing a critical role in Aurora's European expansion. The team works cross-functionally and across time zones to help solar companies adopt, integrate, and scale Aurora's platform across diverse markets.

As a Solutions Engineer at Aurora Solar, you'll support customers throughout their journey from early discovery through onboarding, integration, and ongoing use. You'll build a strong understanding of Aurora's platform, APIs, and integrations through hands-on customer work, mentorship, and collaboration with senior team members.

You'll partner closely with Account Executives to tailor solutions to customer workflows, support integrations, and lead product training that empower customers to unlock Aurora's full potential.

Deliver engaging product demonstrations and hands-on workshops that educate and empower customers

Support customers through onboarding, integrations, and early growth alongside Sales and Customer Success

Build ROI-driven workflow diagrams, cost stack models, and system architecture plans to showcase Aurora's impact

Translate customer challenges into clear product and API-based solutions that streamline operations and boost efficiency

Gather customer feedback and share insights with Product and Engineering to inform continuous improvement

2+ years of experience in solutions engineering, solution consulting, sales engineering, or a related customer-facing technical role in B2B SaaS

Ability to distill complex business needs into clear, actionable technical requirements

Foundational understanding of APIs and system integrations, paired with strong curiosity and problem-solving skills

Comfort supporting and delivering technical training sessions for external customers

Clear communication and presentation skills in both German and English

Self-starter energy and a genuine interest in solar, clean technology, and meaningful innovation

Familiarity with CRM, ERP, or other enterprise systems commonly used by scaling organizations

Fluency in, or familiarity with, French, Spanish, or Italian

Background in technical account management, solution consulting, or customer success at a SaaS company

Degree in Computer Science, Engineering, or a related technical discipline

Experience collaborating across time zones with a US-based startup or scale-up

We strive to be the best place for the best people, and that includes the benefits and perks we offer. We provide a holistic program to support physical, emotional, financial, and social needs. This includes work-from-home stipends for home office setup, internet, and co-working spaces. Service providers will receive flexible paid time off including statutory vacation and sick leave, with additional parental leave available. Service providers receive a standard laptop and an annual healthcare budget through AXA. Service providers will also receive perks including access to Wellhub for comprehensive well-being support and Modern Health for mental health resources.

Aurora currently has teams within the US, Canada, Germany, Mexico, and Poland with additional locations on the horizon. We're united in our work to support the world's transition to solar!

Aurora is dedicated to building a diverse and inclusive workforce of people who believe in and are passionate about creating a future of solar energy for all. We are an equal opportunity employer, we welcome and consider qualified applicants regardless of gender identity, sexual orientation, race, religion, age, national origin, citizenship, pregnancy status, veteran status, or any other differences. We encourage you to apply even if you believe that you do not meet all of the above criteria!