Account Manager

Account Manager - Birmingham - Hybrid Full Time

Crunch is revolutionizing talent attraction by replacing traditional job board strategies with targeted, data-driven campaigns that increase qualified applicants, reduce turnover, and drive diversity across global recruitment efforts.

Crunch is part of the Audience Collective, a group of specialist agencies connected by a shared belief that different perspectives create better outcomes. That means deep expertise, cross-agency collaboration, and a big picture view on every project.

We are proud of our down-to-earth, open culture where curiosity is encouraged, development is supported, and people enjoy working together.

The Role

The Account Manager will join our Client Service team, working alongside colleagues and reporting into the Senior Account Manager.

The ideal candidate will have a background in recruitment and understand the trends and intricacies of working in this field.

The main purpose of the role is to be the main day-to-day contact working with our clients, our agency and our suppliers to deliver amazing results.

You'll be responsible for:

• Managing an account portfolio by building and developing relationships with the client which encourages long term partnerships
• Having a thorough knowledge of the clients' business and sector by researching and then sharing knowledge across the agency
• Fostering productive relationships between the agency and the client by communicating clients' needs clearly, accurately and empathetically
• Supporting and challenging client thinking where appropriate to deliver the right solution(s)
• Coordinating and overseeing all campaign activities to ensure successful delivery of client requirements to timescales and budget
• Here at AC, we understand that diversity is an important part of a truly inclusive community, and it's something we're committed to as an organization. We welcome applications from candidates from a wide variety of backgrounds.

The most important thing is that our people live our values - bold, commercial, collaborative, curious and engaging. We accept that not all applicants are able to meet all requirements of the role and therefore we consider applications based on merit and experience. We are happy to discuss your application and to assist you through the process. If you have any questions about any advertised role and how we can support you, please contact the Recruitment Team.

The things we are looking for throughout the application process are:

• Previous experience of managing clients and stakeholders in a marketing setting
• Experience working in a media, creative or PR agency
• Somebody who is proactive, positive and solutions focused

What are we offering?

• The salary for this role is £30,000-35,000 and this is dependent on skills and experience.
• 23 holidays plus bank holidays
• Annual bonus scheme
• 3% pension contribution (if you contribute 3%)
• Flexible and hybrid working environment - 2 days in the office
• Reward and recognition schemes

We may start interviewing for this role before the closing date so please don't hesitate to submit your application. And you have any questions then please get in touch!