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Call Center Customer Service Representative

Assist customers efficiently to ensure high satisfaction and issue resolution
Appleton, Wisconsin, United States
Entry Level
10 hours agoBe an early applicant
AtWork

AtWork

A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.

Call Center Customer Service Representative

Location: Appleton, WI

Employment Type: Full time and Part time

Schedule: Weekdays & every other weekend required

Hours: 2:00 pm 10:00 pm OR 3:00 pm 11:00 pm

What you will be doing:

  • Provide professional customer service by phone and in person
  • Handle inquiries, resolve issues, and maintain customer satisfaction
  • Perform administrative tasks and basic data entry
  • Work independently and take initiative when needed
  • Support team operations and help create a positive environment

What you need:

  • Typing test: 30-35 WPM
  • Strong computer and interpersonal skills
  • Call center experience preferred
  • Able to sit and focus for full 8-hour shifts
  • Reliable attendance is critical
  • Positive attitude and desire to learn
  • Professional and pleasant telephone voice
  • Some admin/leadership experience is a plus
  • Must be a self-starter able to work with limited supervision

Why work with us:

  • Weekly pay
  • Supportive, team-first culture
  • Long-term opportunity with room for growth
  • Flexible scheduling
  • Raises and performance reviews every 6 months (pay raise opportunities)
  • Incentive pay available based on attendance and performance
  • Bonus: Bilingual in Spanish? Receive an additional $2/hr!

Apply now at atwork.com/appleton and a recruiter will reach out with next steps!

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Call Center Customer Service Representative
Appleton, Wisconsin, United States
Support
About AtWork
A staffing agency specializing in temporary, temp-to-hire, and direct hire placements across various industries.