Wholesale Client Relationship Manager

Wholesale Client Relationship Manager

This position is responsible for managing smaller commercial and wholesale relationships without regard to geography, handling inbound smaller referrals from other areas of the bank and providing construction consulting for non-CRE construction loans. Profile relationships will generally have less than $10MM in projected total borrower exposure. Develops and facilitates the client's engagement through managing customer relationships, customer service interaction, credit and deposit services processes and other client/internal support responsibilities.

Position Accountabilities

• Portfolio maintenance and management, including new originations, renewals, modifications, risk rating review, problem loan management, etc.
• Coordinate client sales and service execution.
• Support the Commercial Loan Specialist (CLS) group with construction consulting
• Support other areas of the bank who are doing construction loans with construction consulting
• Ensure that incoming customer requests, inquiries and escalated issues are solved in a consistent, professional manner.
• Handle inbound referrals from Wholesale, Commercial and other areas of the bank.
• Occasionally serve as backup to other Wholesale and Commercial bankers as needed.
• Adhere to all applicable laws and regulations governing bank operations, as well as conformity with the bank's loan documentation, lending & administration policies.
• Facilitate new account deposit openings and manage the cross-sell implementation of all related product set-ups. Actively manage overdrafts and loan payment issues needing correction.
• Participation in projects, initiatives and committees to develop efficient, streamlined work processes.
• Facilitate cross sales with other products and other areas of the bank.
• Process advances on loans, account maintenance, research on client accounts and clearing exceptions as needed.
• Work directly with Centralized Doc Prep (as appropriate) on preliminary loan closing requirements such as flood certifications, credit reports, appraisals, environmental reports, UCC searches or other reports as needed.
• Work with outside counsel as appropriate on loan closings
• Work with Centralized Commercial Credit (CCC) for approvals as appropriate
• Other duties as assigned

Organizational Relationship

This position reports to the (relevant) Group or Team Leader as determined by the Group President

Position Qualifications

Education & Experience

• College degree or relevant industry training (i.e. credit program, CCIM certification, RMA/ABA training)
• Five+ years in wholesale/commercial banking

Knowledge & Skills

• Familiarity with AUB platforms very important – Horizon XE, nCino, Precision Lender, etc
• Superior customer service skills
• Strong computer skills relevant to Microsoft Office Suites
• Strong communication skills
• Well organized with attention to detail
• Ability to prioritize and manage multiple priorities and large customer loads
• Flexible, able to adapt to change
• Superior time management and problem solving skills
• Ability to work independently as well as within a team environment
• Analytical skills

Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits.

We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.