Revops Business Partner - XDR

RevOps Business Partner - XDR

We are seeking a knowledgeable and collaborative RevOps Business Partner – XDR to help advance the operational effectiveness of our go-to-market organization across the U.S. and Canada. In this role, you will work closely with XDR leadership to shape the strategy and support the performance of our BDR, SDR, and ADR teams, ensuring strong alignment to business objectives and revenue goals. This hybrid position requires three days per week in our Atlanta (Ponce City) office to support effective partnership with cross-functional teams. As a trusted advisor to GTM leadership, you will apply a data-driven and structured approach to optimizing processes, improving performance, and enabling consistent execution across the XDR organization.

Key Responsibilities

• Define and execute the strategic vision for the XDR organization (BDR, SDR, ADR) alongside XDR Leadership, ensuring alignment with company goals and revenue targets for the USA and Canada.

• Collaborate with sales and marketing leaders to optimize pipeline generation and qualification processes.

• Drive the adoption of best practices across the XDR team to ensure high performance, consistency, and scalability.

• Serve as a trusted advisor to GTM leadership by providing actionable insights and recommendations to accelerate growth.

• SDR Operations Management

• Direct the XDR Squad to ensure a focused operational direction for the XDR Org. The squad comprises Managers, Senior Manager, and Directors across Enablement, RTR, Marketing, GTM Technology, Business Systems / IT, ABX (and others).

• Oversee the day-to-day operations of the XDR organization, ensuring optimal lead management, qualification workflows, and quota distribution and attainment.

• Develop and refine XDR metrics and KPIs to track performance and ensure pipeline coverage for sales teams.

• Implement and maintain effective territory and account assignment strategies to maximize coverage and productivity.

• Define and drive XDR onboarding, training, and enablement initiatives in partnership with Sales Enablement and HR teams.

• Own key capacity modelling for XDR teams and opportunity forecasting.

• Manage a direct team of analysts and ensure appropriate coverage and support is given to the XDR leadership / organization.

• Revenue Operations Technology & Enablement

• Direct the various cross functional teams to ensure the revenue operations tech stack (e.g., Salesforce, Outreach, Chorus, ZoomInfo, LinkedIn Sales Navigator) operates with the most efficient workflows and accurate reporting.

• Partner with marketing operations to ensure seamless lead handoff process and alignment on campaign strategies.

• Build and maintain dashboards and reports that provide clear visibility into XDR performance, pipeline health, and ROI metrics.

• Conduct regular pipeline reviews and forecasting to identify risks and opportunities for optimization.

• XDR Funnel & Process Optimization

• Analyze the entire XDR funnel to identify bottlenecks, inefficiencies, and growth opportunities.

• Lead initiatives to streamline processes, improve data hygiene, and ensure alignment between sales and marketing teams.

• Develop and document scalable processes to support XDR growth.

Required Skills & Experience

• 6+ years of experience in revenue operations, sales operations, or a similar role in a SaaS organization, with 3+ years leading XDR or inside sales teams.

• Proven track record of driving operational excellence and achieving revenue goals in high-growth SaaS environments.

• Expertise with sales and marketing tools, including CRM systems (Salesforce), sales engagement platforms (e.g., Outreach), and BI tools (e.g., Tableau, PowerBI, Looker).

• Deep understanding of XDR processes, lead management, and pipeline generation strategies.

• Strong analytical skills with the ability to interpret data, derive insights, and make data-driven recommendations.

• Excellent communication, leadership, and collaboration skills.

• Experience managing RevOps for SaaS businesses across multiple geographies, particularly the USA and Canada.

• Deep knowledge of multi funnel demand generation strategies, including account-based marketing (ABX).

• Proven ability to scale revenue operations in a rapidly growing company.

This role is not open to visa sponsorship. Candidates must have current work authorization for the location listed to be considered.

Function: Customer Operations

Country: United States

Office Location: Atlanta

Work Place type: Hybrid