Director Of Events & Support Services

Director, Events & Support Services

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper. The Bank believes in flexibility to balance the demands of work and life while also recognizing the necessity of connecting and collaborating with our colleagues in person. Onsite work is an essential function of this position, and you are required to be onsite according to the schedule set by your management.

We are seeking a seasoned, strategic leader to oversee our Events and Support Services team. This Director-level role is responsible for leading a large, diverse team and delivering exceptional event experiences across our conference and meeting spaces. The ideal candidate brings deep expertise in event planning and execution—preferably within a conference center or large-scale venue environment—and a strong track record of developing high-performing teams.

Key Responsibilities

• Lead end-to-end event operations, including planning, logistics, catering, and on-site execution for internal and external stakeholders.
• Oversee facilities support functions such as housekeeping, food services, and transportation to ensure seamless event delivery.
• Develop and mentor a large team, fostering a culture of service excellence, accountability, and continuous growth.
• Collaborate with senior leadership on strategic planning, budgeting, and capital improvement projects related to event and facility spaces.
• Ensure compliance with health, safety, and building regulations; manage vendor relationships and service contracts.
• Support business continuity planning and serve as a site leader during emergency situations.

Qualifications

To be considered for this role, you should have:

• 8+ years of progressive leadership experience in events management, hospitality, or facilities operations, with at least 3 years in a senior or director-level role.
• Proven success managing large-scale event operations, preferably in a conference center, corporate campus, or hospitality environment.
• Demonstrated ability to lead, coach, and develop large, diverse teams, fostering a culture of service, accountability, and continuous improvement.
• Strong background in budget planning, capital project oversight, and vendor/contract management.
• Experience with facilities-related compliance (e.g., OSHA, health codes, building codes) and risk mitigation strategies.
• Skilled in cross-functional collaboration with senior leadership, IT, security, and external partners.
• Familiarity with business continuity planning and emergency response leadership.
• Excellent interpersonal, communication, and negotiation skills.
• Bachelor's degree required; advanced degree or certifications in hospitality, facilities management, or business administration preferred.

Our total rewards program offers benefits that are the best fit for you at every stage of your career: comprehensive healthcare options (Medical, Dental, and Vision), 401K match, and a fully funded pension plan, paid vacation and holidays, flexible work environment, generously subsidized public transportation, annual tuition reimbursement, professional development programs, training, and conferences, and more.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments). The Federal Reserve Bank of Atlanta is an equal opportunity employer. Full time, regular, job exempt, facilities/real estate family group, first shift (United States of America). The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.