Senior Associate, Product Management - Data - as - a - service

Senior Associate, Product Management – Data-as-a-Service

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a Product Management Senior Associate who will fill a critical role in our product management team. You will be partnering with senior business and product leadership to do great things. You will focus on growing the athenaOne suite of products by providing cloud-native, scalable, secure database services that enable our product engineering organization to build great applications faster than ever. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

The ideal candidate is excited by utilizing technology to solve complex business problems, enjoys brainstorming with diverse stakeholders, and always uses data to drive decision-making.

The Team

The Data-as-a-Service team provides the databases that are powering the latest features of athenaOne, our suite of EHR, RCM, and patient engagement solutions and services. The athenaOne offering is rapidly growing, expanding in areas including our medical specialty-specific workflows, value-based care capabilities, extended revenue cycle management services and the athenahealth Marketplace. To support that growth, athenahealth is transforming how we build and run our products and services. The team is leading the transformation of our data, building the new database service that will enable our product engineering organization to build great applications faster than ever. The team works with stakeholders across our athenaOne Engineering, Product, Design and Cloud Engineering & Operations organizations.

The Opportunity

We are looking for an experienced and enthusiastic Product Manager to help guide product development and delivery for the athenahealth Data-as-a-Service team.

You will work closely with the product leadership team: understand end users and leadership goals; prioritize the product roadmap for your team; collaborate with engineering to ensure delivery of high-quality, high-impact features; and drive rollout and adoption in partnership with product operations and client-facing teams.

But enough about us; let us talk about you. You are passionate about problem-solving and always take a customer-centric approach. You know how to energize teams around a problem and establish great team culture that motivates people to achieve their fullest potential. Your team and your stakeholders look to you as the expert in your space and look forward to working with you. You push and strive toward the best long-term solution while executing against that plan day-to-day. You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes. You are comfortable working with cross-functional stakeholders and across geographies. You value diversity and promote an inclusive environment.

The Product Manager is responsible for assigned product areas within their overarching Product's portfolio; understanding the market and customer, contributing to product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs, and making trade off decisions between scope and schedule.

This is a hybrid role based in our Boston office with an in-office expectation of one day/week.

Education, Experience, & Skills Required

• Bachelor's Degree required; Degree (Bachelor's or Masters) in healthcare related field, business, computer science or engineering preferred
• 2-5 years overall professional experience with a focus on working with stakeholders across cross-functional groups
• Understanding of product management best practices, including agile development environments, preferred
• Understanding of healthcare / health IT environment preferred
• Understanding of cloud computing platforms, especially AWS, preferred
• Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
• Excellent verbal and written communication skills

Behaviors & Abilities Required:

• Passion for improving healthcare, with empathy for the user of our products and services
• Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
• Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
• Confident presenter to all audiences
• Ability to prioritize and to multi-task in a fast-paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
• Infrequent travel required, predicting 5%; may include site visits, conferences, and training