Intern - Client Services Summer 2026

Desktop Administrator

The Desktop Administrator contributes to the effective delivery and management of IT services for a rapidly growing, technology intensive organization. The ideal candidate will have a balanced set of consumer-focused technology skills, including desktop management, mobile devices, networking, telephony, printing, and AV systems. The candidate will work with a small team to serve as the first line of communication between the IT department and clients, both internal and external; support IT standards and service-level agreements; develop and maintain strong working relationships with clients within the business areas; procure, deploy and maintain hardware and software; support the business during emergency response situations; and identify opportunities for improvements to the IT operations model.

Essential responsibilities include:

• Education: An associate degree in computer science, management information systems or related discipline and A+, Network+ or MCP certification preferred, but other combinations of education or equivalent work experience will be considered.
• Experience: Excellent work ethic, ability to learn quickly and passion for technology. Proven, effective oral/written communication and interpersonal skills required. Proficiency with troubleshooting complex hardware and software issues. Basic networking knowledge including cabling/patching (e.g. DHCP, DNS, IP addresses, etc.).
• Experience with the following hardware: Desktops, laptops and tablets; printers / plotters; smart phones and other mobile devices; video conferencing and A/V equipment.
• Experience with the following software: Microsoft Windows 10/11, M365 (Outlook, Teams, OneNote, Word and Excel); Apple iOS; Adobe Acrobat; Active Directory.
• Familiarity with the following would be helpful: System Center Configuration Manager (SCCM); Teams for Business; SharePoint.
• Technical understanding of the limitations and potential of personal computers, audio/visual equipment and mobile technology to solve business needs.
• Strong focus on customer service required.

Physical requirements include:

• Executive, administrative or clerical position in which employee is primarily involved with sedentary work, including keyboarding.
• Requires occasional lifting objects 10 to 50 pounds and/or light physical activity including bending, squatting, stooping, twisting, reaching, walking, standing and working on irregular surfaces.

Equal Opportunity Employer: Applicants have rights under employment laws. ATC is an equal opportunity employer that seeks to foster diverse teams of talented people working safely together. We respect and embrace diversity of all aspects and hire, train, and promote employees without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, genetics, protected veteran status, or any other characteristic protected by law. We encourage women, minorities, veterans, and individuals with a disability to apply. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.