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Acyan) Customer Experience Operations - Quality Manager

Analyze VoC data to generate actionable insights for service improvement
Yokohama, Kanagawa, Japan
Mid-Level
8 hours agoBe an early applicant
Asurion

Asurion

Provides device protection, tech support, and repair services for smartphones, consumer electronics, and home technology products.

VoC

We would love for you to explore other opportunities within Asurion.

• VoC

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• VoC

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Required Skills:

  • 3~5 years
  • Excel BI (Tableau Power BI)
  • SQL Python
  • AI
  • AI

About Asurion

At Asurion, every one of us is a leader, from individual contributors to the senior team. We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.

  • Put Customers First
  • Play A Team Sport
  • Take Ownership
  • Collaborate and Then Commit
  • Reach Full Potential

Asurion helps more than 300 million people around the world unlock their technology's untapped potential. We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise. Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion's 16,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.

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Acyan) Customer Experience Operations - Quality Manager
Yokohama, Kanagawa, Japan
Operations
About Asurion
Provides device protection, tech support, and repair services for smartphones, consumer electronics, and home technology products.