Data Center Engineer III - Remote Eligible

Data Center Technician IV

The Data Center Technician IV leads the installation of hardware into racks, asset tagging and scanning, cabling, data center maintenance, documenting processes and server installations.

Scope:

• Works on complex assignments requiring a high degree of initiative
• Requires minimal oversight and is proactive. May act as a team leader.

Your Roles and Responsibilities:

• Take leadership role in installing, moving, and decommissioning hardware including cabinets, shelves, power strips, rails, fiber/copper/other cables and cable management, servers, storage, and other devices in the Data Center.
• Confirm and label devices, rack and cables.
• Work in a standard ticketing system, providing clear, timely, and appropriate customer communications.
• Work under the direction of Site Operations Supervisor and/or Operations Manager and follow Standard Operating Procedures (SOPs), Program Policies, Safety Policies, and Security Policies, while meeting requirements for quality and quantity of work.
• Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

Required Qualifications/Skills:

• High school diploma or general education degree (GED) and 8+ years' related experience and/or training; or equivalent combination of education and experience.
• Manages multiple tasks and deadlines.
• Networks with key contacts outside own area of expertise.
• Determines methods and procedures on new assignments and may coordinate activities of other personnel.
• Excellent verbal and written communication skills in English.
• Ability to respond to any On-Call request within 1 hour, while on-call.
• Effectively utilize the ticket management systems.
• Experience cabling systems (power/copper/fiber/other) correctly based on ticket requirements and SOP standards.
• Experience working with CAT5e and CAT6 copper cable and multi-mode and single-mode fiber.
• Proven ability to adapt to changing priorities, conditions, and circumstances.
• Strong organization skills.
• Working knowledge of computer hardware.
• Understanding of networking components and infrastructures.
• Knowledge of copper and fiber testers.
• Excellent troubleshooting skills.
• Understanding of Data Center best practices (i.e. basic fault tolerance, cable routing, calculating power usage).
• Experience with cable management and knowledge of how to run fiber and copper in a data center.
• Hands on experience in electrical, HVAC, and data center infrastructures.
• Able to operate material handling equipment – server lifts, pallet jacks, and forklifts (if certified).
• Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc.
• Ability to learn new software.
• Working knowledge of networking components and infrastructures, including Wi-Fi.
• Must provide own transportation to work locations.

Preferred Qualifications:

• Certifications in Data Center technologies are desired.

Physical Demand & Work Environment:

• Physically assist in moving and racking equipment.
• Able to safely lift and move a minimum of fifty (50) pounds.
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing.
• Must have the ability to move from place to place within an office environment.
• Must be able to use a computer.
• Must have the ability to communicate effectively.
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers.

Salary Range $35.08 - $55.38 USD (Hourly)

Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law