Learning Operations And Technology Analyst

Job Opportunity At Astellas Pharma

Do you want to be part of an inclusive team that works to develop innovative therapies for patients? Every day, we are driven to develop and deliver innovative and effective new medicines to patients and physicians. If you want to be part of this exciting work, you belong to Astellas!

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world.

This position is based in Bengaluru, and is a 12-month fixed-term contract with a hybrid work arrangement, requiring approximately two days per week of onsite presence to support in-office needs.

Astellas' Global Capability Centres – Overview

Astellas' Global Capability Centres (GCCs) are strategically located sites that give Astellas the ability to access talent across various functions in the value chain and to co-locate core capabilities that are currently dispersed. Our three GCCs are located in India, Poland and Mexico. The GCCs will enhance our operational efficiency, resilience and innovation potential, enabling a timely response to changing business demands. Our GCCs are an integral part of Astellas, guided by our shared values and behaviors, and are critical enablers of the company's strategic priorities, sustainable growth, and commitment to turn innovative science into value for patients.

Purpose and Scope:

The Learning Operations and Technology Analyst plays a critical role in enabling the successful delivery, optimization, and scalability of enterprise-wide leadership and capability programs. As a core member of the enterprise learning team at Astellas Pharma, this role integrates program operations, learning technology management, and data-driven insights to ensure high-quality, efficient, and scalable learning experiences across the organization.

The role owns end-to-end program operations while also leading learning platform administration, metrics and dashboard development, content governance, and vendor coordination. By combining operational excellence with digital fluency and analytical capability, the Learning Operations and Technology Analyst supports enterprise capability growth and performance impact.

Responsibilities and Accountabilities:

• Enterprise Program Operations & Delivery Management: Own end-to-end operational planning and execution of enterprise-wide leadership and capability programs. Coordinate scheduling across global business areas and geographies Ensure facilitator readiness, session set-up, and delivery logistics. Identify risks, manage dependencies, and proactively mitigate operational issues to ensure seamless program execution.
• Learning Technology & Platform Management: Manage learning content lifecycle, including uploads, version control, archival, and quality assurance within platforms. Coordinate with content owners, facilitators, and vendors to maintain current and high-quality materials. Ensure content is accessible, organized, and aligned with enterprise standards. (e.g., interacting with LMS, virtual learning tools, enrollment systems). Troubleshoot technical issues and partner with stakeholders and vendors to ensure platform functionality, upgrades, and continuous optimization.
• Metrics, Dashboarding & Reporting: Design, build, and maintain dashboards to track participation, completion, engagement, and delivery metrics. Translate learning data into actionable insights for enterprise learning leadership and stakeholders. Support evaluation processes and contribute to measurement of program effectiveness and business impact. Ensure data integrity, reporting accuracy, and audit readiness.
• Stakeholder & Communication Management: Manage calendars, communications, invitations, and program-related updates for global stakeholders. Partner with senior leaders, facilitators, HR colleagues, and external vendors to ensure clarity, alignment, and timely information. Maintain internal communication sites and knowledge base in Microsoft and Service Now.
• Live delivery support & issue resolution: Provide real-time operational support during program delivery, proactively identifying and resolving scheduling, technology, or logistical issues to maintain quality and momentum.
• Continuous improvement & scalability: Capture lessons learned, identify process improvements, and support the evolution of scalable, repeatable operational practices to enable sustainable enterprise rollout.