Lead, Field Medical Operations

Astellas Job Opportunity

Astellas is a global life sciences company committed to turning innovative science into value for patients. We provide transformative therapies in disease areas that include oncology, ophthalmology, urology, immunology, and women's health. Through our research and development programs, we are pioneering new healthcare solutions for diseases with high unmet medical need.

Are you driven to make a real difference in the lives of patients? We're seeking passionate individuals who thrive in dynamic environments, embrace new ideas, and aren't afraid to take intelligent risks. People who act with unwavering integrity and are deeply committed to making a tangible impact.

Purpose & Scope

This role leads the analytics requirements and adoption, orchestration, operational excellence of the US Field Medical organization by designing and optimizing compliant MSL engagement journeys, strengthening internal communication and information flow, and ensuring a scalable framework for continuous feedback and improvement. It oversees the operational infrastructure that supports field medical teams—including SharePoint management, communication processes, and stakeholder input channels—ensuring consistent execution and alignment. Additionally, the role serves as the primary analytics superuser, transforming user needs into actionable system requirements, driving adoption of key dashboards and tools, and enabling field teams through training and guidance to elevate the impact of scientific engagement.

Role and Responsibilities

The individual will be responsible for:

1. Analytics Superuser & Adoption Lead
• Serve as the primary business superuser for field medical analytics platforms, translating user needs into actionable requirements and liaising with analytics delivery teams, enabling field teams through training and playbooks, and driving adoption of key dashboards and tools.
2. Field Medical Orchestration & Enablement
• Partner with platform owners to configure and operationalize compliant field medical omnichannel journeys, create channel playbooks, optimize user experience, and support test and learn cycles across email, virtual, and in person channels.
3. Operational effectiveness and execution
• Develops and maintains the FME SharePoint site, coordinate and communicate all relevant information to field teams, and creating an operational framework to receive and implement feedback from stakeholders (including surveys, forums, etc.)