Key Account Manager

Key Account Manager

At Astellas we are a progressive health partner, delivering value and outcomes where needed. We pursue innovative science, focusing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions. We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage. Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn't a buzzword - it's a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division. We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes. Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

Opportunity:

In this role you will ensure patients can easily access all Astellas Urology products by managing each account smoothly and executing plans with your wider team. You'll drive business growth across your accounts by strengthening sales, market share, and profitability, while positioning yourself as a trusted expert with deep product, therapeutic, payer, and local or regional knowledge. You'll also be involved with creating and delivering focused account plans, you'll support key targets and build strong, lasting relationships that benefit patients, customers, and Astellas. Working closely with internal teams, you'll implement these plans effectively, remove barriers, and consistently exceed expectations. At Astellas we recognise the importance of work/life balance, and we are proud to offer a hybrid working solution allowing time to connect with colleagues at the office with the flexibility to also work from home. We believe this will optimise the most productive work environment for all employees to succeed and deliver. Hybrid work from certain locations may be permitted in accordance with Astellas' Responsible Flexibility Guidelines.

Responsibilities and Accountabilities:

Compliance:

• Embedding a strong compliance culture, ensuring Integrity in Action in all initiatives, adhering to Astellas ethics and compliance policies, and maintaining excellent knowledge of and compliance with all relevant country codes of conduct and company standards.

Business Development:

• Enabling eligible patients to access Astellas therapies and driving Urology business growth by optimising sales, market share, and local targets.
• Understanding the full patient journey and integrating patient-focused insight into your work while ensuring seamless patient access at account level.
• Providing in-label education on therapeutic, product, and diagnostic topics to key stakeholders.
• Building and maintaining strong relationships with priority HCPs, continually improving service levels and strengthening Astellas' reputation.
• Planning and implementing account strategies based on deep knowledge of stakeholder networks, infrastructure, and influence patterns.
• Gathering and analysing account, customer, and territory data to shape tailored, high-quality plans and proactively manage risks.
• Driving and supporting local market access activities, ensuring timely access aligned to pricing and reimbursement strategy and owning your part of the process.
• Positioning Astellas brands correctly within treatment guidelines and protocols and driving necessary updates to diagnostic pathways.
• Working seamlessly with internal teams to meet customer needs, align local actions with brand strategy, share best practices, and support relevant affiliate plans.
• Attending internal and external meetings, seminars, and events involving travel.
• Maintaining strong IT skills to use company systems and Microsoft Office for reporting and monitoring.

Mandatory Compliance Requirements: Category: Targeted:

• Demonstrating personal accountability by fully complying with the Astellas Group Code of Conduct, associated policies, SOPs, applicable laws, and industry codes including ABPI and EFPIA.
• Proactively seeking guidance and raising concerns promptly with managers or the Ethics and Compliance Team/Helpdesk.
• Completing all mandatory Ethics and Compliance training and refresher updates in a timely manner to ensure ownership, understanding, and accountability.
• Following the Astellas Way and Competences, upholding expected values and behaviours, and adhering to HR policies, procedures, and guidelines.

Required Experience:

• Proven Key Account Management skills with demonstrable success in exceeding business goals.
• Demonstrable ability to work with complex clinical data sets.
• Demonstrable ability to build strong lasting relationships with all customer groups, and links within
• Experience of multi-disciplinary/matrix working for optimal outcomes for patients, the NHS, and the business.

Preferred Qualification:

• Previous experience of success as a KAM working at primary, secondary care and payer level.

Working Environment:

• The is a permanent full-time field-based role based in West Yorkshire, South Yorkshire, Derbyshire.
• Some travel within the UK and internationally (including overnight stays)
• Willing to work additional hours and/or travel as reasonably required by the business.
• This position follows our hybrid working model. The role requires a blend of home and a minimum of 1 day a quarter in office in our Addlestone office. Flexibility may be required in line with business needs. Candidates must be located within a commutable distance of the office.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Beware of recruitment scams impersonating Astellas recruiters or representatives. Authentic communication will only originate from an official Astellas LinkedIn profile or a verified company email address. If you encounter a fake profile or anything suspicious, report it promptly to LinkedIn's support team through LinkedIn Help.