Senior Infrastructure Engineer/infrastructure Engineer (exo/m365)

Senior Infrastructure Engineer/Infrastructure Engineer

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

As a Senior Infrastructure Engineer/Infrastructure Engineer, you will be part of the team to implement and manage the Whole-of-Government (WOG) Infrastructure and services. You will work within a team of engineers with strong technical competency to conceptualize, implement and manage the Government infrastructure services (Mail and M365 services) and ensuring high levels of availability, performance and security across the Whole-of-Government (WOG).

You will also collaborate with peers from other disciplines such as software developers, data engineers, UX Designers and Product Managers to design, develop and implement infrastructure products for WOG.

Responsibilities:

• Work with outsourced service providers and product principals to manage the delivery, operations as well as Tech Refresh for Microsoft suite of services:
• Microsoft 365 (such as Exchange Online, OneDrive, SharePoint Online, Teams, Viva etc.)
• Power Platform (Power Automate, Power Apps, Dataverse)
• MS Enterprise Mobility Suite (Intune, MCAS Azure Information Protection)
• Microsoft Entra (configuring and setting up the synchronisation of on-premise AD with Microsoft Entra ID, federation services)
• Other Microsoft products such as Dynamics 365, Stream, Telephony and Team Meeting Room services.
• Ensure the operations process and controls are clearly documented and operationalised
• Plan, design and support Technology Refresh and migration activities for the infrastructure services.
• Ensure smooth service delivery and implementation within the business context.
• Understand technical, quality management and security guidelines and policies and ensure operations processes and supporting systems comply with these policies and guidelines.
• Manage infrastructure operations and support and ensure delivery of services meet agreed service levels.
• Propose new solutions to enhance operational efficiency and improvement of infrastructure.
• Other duties as may be delegated by the Manager or Team Lead from time to time.