Senior Cloud Infrastructure Engineer (device Management)
Assurity Trusted Solutions
Assurity Trusted Solutions Job Post
Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.
Responsibilities
Work with Product Owners, internal engineering team and Product Principals to oversee and co-ordinate the operation of various endpoint management tools, including:
- Windows Autopilot
- Intune
- Application control
- Scripting and automation
- Virtual Desktop Infrastructure
- Microsoft Graph API
Co-ordinate with Central ICT Infra teams to operate the on-prem components of the above platforms.
Oversee a team of Ops Engineers to manage the change, release, incident, problem management processes.
Ensure timely handling of requests and queries.
Lead incident response and recovery by analysing the root cause and submission of RCA report.
Drive improvement in operation effectiveness by implementing the monitoring and alerting tools.
Document the requirement and specification to address the needs for all Public Service agencies.